Results 11 to 20 of about 11,478 (258)
Impact of staff loyalty on the formation of customer loyalty
Services in Russia and abroad, 2016 The article discusses the satisfaction of employees, which affects customer satisfaction through quality service, which ultimately leads to higher financial results. Currently, in most cases, attraction of new customers is more expensive than retaining old ones, therefore the formation of loyalty has become an important task of each ...
Tatyana Lustina, Alyeksandra Panova
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Positive business reputation formation as a challenge of organizational behavior
Менеджмент та підприємництво: тренди розвитку, 2023 The paper provides a critical overview of different conceptions concerning positive business reputation formation. Hence, the aim of the study is to explore the impact of organizational behavior on building positive business reputation as one of the main
Iryna Shavkun, Yana Dybchinska
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South African Journal of Business Management, 2004 The objective of this study was to investigate whether superior service quality and superior transaction-specific customer satisfaction will enhance loyalty (as measured by purchasing intentions) among patients in the private health care industry.
C. Boshoff, B. Gray
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Управление культурой, 2022 The practice of researching the personnel of organizations indicates the relevance of studying such aspects of assessing social and labor relations as satisfaction, involvement, loyalty and motivation, which can be considered as indicators of employee ...
Vera S. Kharchenko
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MAIN AREAS OF RESEARCH STAFF AS PROPERTY MARKETING
Статистика и экономика, 2016 The article explains the concept of theobject of marketing, marketing personnel, as a form of marketing. The types of elasticity, the main factors affecting the elasticity of the staff also identifi ed key issues for the analysis of staff loyalty as one ...
Svetlana Yu. Kazantsevа
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Ho Chi Minh City Open University Journal of Science - Economics and Business Administration, 2019 This study aims to investigate the relationship between service quality, price perception, customer satisfaction, and loyalty. The survey method was applied with a sample size of 350 conducted with Nguoi Ban Vang pawnshops located in Ho Chi Minh City ...
Vo Thi Quy, Vo Duy Huy
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Jurnal Ners, 2017 Introduction: Educational staff services play a role in determining the quality of education. Service quality is able to provide satisfaction for students.
Fresty Africia +2 more
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Brand Concept Drives Loyalty Toward Starbucks: Concept, Product, Place, and Staff in Japan
Central European Management Journal, 2022 Purpose: Design and UX are effective means of embodying value, but if marketers couple these with an ambiguous concept, the product/service loses its uniqueness. Starbucks exhibits strength in creating value based on concepts.
Kato Takumi
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THE IMPACT OF WELLBEING PROGRAMS ON PRODUCTIVITY AND STAFF LOYALTY
"Scientific notes of the University"KROK", 2023 У цій статті зазначено, що таке благополуччя співробітників, чому воно таке важливе і як забезпечити благополуччя співробітників у їхньому робочому середовищі. Метою статті є вивчення теоретичних та практичних аспектів впливу корпоративних програм благополуччя на продуктивність та лояльність персоналу.
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Pengaruh Kepuasan Kerja terhadap Loyalitas Staf Reception pada Hotel X di Madiun Jawa Timur
Binus Business Review, 2012 Reception staff loyalty is much influenced by several factors, one of them is job satisfaction. Employee job satisfaction plays important role in creating employee loyalty. For hoteliers who serve as provider of accommodation services, the demand for the
Anwar Basalamah
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