Results 11 to 20 of about 5,456,352 (249)

Impact of surface acting and deep acting techniques on teachers’ organizational commitment [PDF]

open access: yesPSU Research Review, 2020
Purpose – This paper aims to examine the relationship between surface acting (SA), deep acting (DA) and organizational commitment (OC). Design/methodology/approach – Guided by affective events theory, the study adapted emotional labour scale and three ...
Kazeem Olanrewaju Ogunsola   +2 more
doaj   +2 more sources

Deep Acting and Surface Acting Scale (DASAS) – Adaptation of the metod and preliminary psychometric properties [PDF]

open access: yesMedycyna Pracy, 2015
Background: This article presents the results of the study on the Polish version of the revised Emotional Labor Scale (ELS), developed by Lee and Brotheridge.
Maria Finogenow   +2 more
doaj   +3 more sources

The moderating role of gender in the effect of self-monitoring personality trait on emotional labor strategies

open access: yesCogent Business & Management, 2022
This study investigated the effect of self-monitoring on emotional labor strategies (surface acting and deep acting) and the moderating role of gender in development.
Sunday Samson Babalola   +1 more
doaj   +1 more source

Teaching acting to singers: harnessing historical techniques to empower modern performers [PDF]

open access: yes, 2023
This thesis examines how seventeenth- and eighteenth-century acting techniques could be used in conjunction with twentieth- and twenty-first-century theory and praxis to create modern acting tools for the dramatic training of classical singers. Classical
Kyropoulos, Dionysios
core   +1 more source

Customer Mistreatment of Local Restaurants in the Context of Gastronomy Tourism

open access: yesIstanbul Business Research, 2023
This study aims to determine the mediating role of surface acting and deep acting in the effect of emotional exhaustion through customer mistreatment cognitive rumination. The research universe consists of local restaurants within the scope of gastronomy
Erdem Baydeniz
doaj   +1 more source

Duygusal Emek ile İş Stresi İlişkisinin İncelenmesi: Kamu Çalışanlarına Yönelik Bir Araştırma

open access: yesİstanbul Gelişim Üniversitesi Sosyal Bilimler Dergisi, 2021
Bu çalışma duygusal emek ve duygusal emek boyutları (yüzeysel davranış, derinlemesine davranış ve samimi davranış) ile iş stresi ve iş stresinin boyutları (endişe ve zaman stresi) arasındaki ilişkileri incelemek amacıyla İstanbul’da bir ilçe ...
Merve Koçoğlu Sazkaya   +1 more
doaj   +1 more source

Narcissistic Leadership and Follower Voice: The Mediating Roles of Surface Acting and Emotional Exhaustion and Moderating Role of Attachment Style [PDF]

open access: yesInternational Journal of Management, Accounting and Economics, 2023
Leadership has become an important topic in industrial-organizational psychology, and a popular concept for adult development. Researchers generally believe that one of the factors that lead to leaders harming followers is narcissistic leadership ...
Sadegh Ashegh Hooseini   +2 more
doaj   +1 more source

AN EMPIRICAL STUDY ON THE RELATIONSHIP BETWEEN EMOTIONAL LABOR, SALES CALL ANXIETY AND WORK PERFORMANCE

open access: yesMehmet Akif Ersoy Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 2019
Emotional labor research has focused on employees'interactions with customers that is a significant part of organizational life.It is a fact that during this interactions emotions are regulated and managedby employees.
Metin Reyhanoglu, Betül Balıkçıoğlu
doaj   +1 more source

An Analysis of Social Stressors with Clients, Emotional Labor Strategies, and Disengagement: A Diary Study on Social Work

open access: yesScandinavian Journal of Work and Organizational Psychology, 2022
The present seven-day diary study evaluated emotional labor strategies as mediators of the relationship between social stressors and disengagement on a short-term and intra-individual basis.
Andrea Eggli   +2 more
doaj   +1 more source

Is Deep Acting Prevalent in Socially Responsible Companies? The Effects of CSR Perception on Emotional Labor Strategies

open access: yesFrontiers in Psychology, 2019
This study examines the relationship between corporate social responsibility (CSR) perception and emotional labor strategies, and the effects of the interaction between CSR perception and moral identification on emotional labor strategies via affective ...
Se Hyung Oh, Yein Hwang, Hwayoung Kim
doaj   +1 more source

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