Results 21 to 30 of about 441,667 (256)

AN EMPIRICAL STUDY ON THE RELATIONSHIP BETWEEN EMOTIONAL LABOR, SALES CALL ANXIETY AND WORK PERFORMANCE

open access: yesMehmet Akif Ersoy Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 2019
Emotional labor research has focused on employees'interactions with customers that is a significant part of organizational life.It is a fact that during this interactions emotions are regulated and managedby employees.
Metin Reyhanoglu, Betül Balıkçıoğlu
doaj   +1 more source

An Analysis of Social Stressors with Clients, Emotional Labor Strategies, and Disengagement: A Diary Study on Social Work

open access: yesScandinavian Journal of Work and Organizational Psychology, 2022
The present seven-day diary study evaluated emotional labor strategies as mediators of the relationship between social stressors and disengagement on a short-term and intra-individual basis.
Andrea Eggli   +2 more
doaj   +1 more source

Surface Coating as an Act of Implication

open access: yesKesit Akademi, 2022
Bir yüzeyi kullanma insanın en eski fikirlerinden ya da ihtiyaçlarındandır. Madde yüzeyinde çizim, boyama, oyma, kazıma gibi eylemlerle oluşturulmuş tarih öncesi dönemlere ait duvar resmi ve kabartmalar bu tespit için bilinen ilk örneklerdir. Yanı sıra çeşitli toplumlarda vücut yüzeyinde geometrik şekillerde kesme, boyama, dövme
openaire   +1 more source

Is Deep Acting Prevalent in Socially Responsible Companies? The Effects of CSR Perception on Emotional Labor Strategies

open access: yesFrontiers in Psychology, 2019
This study examines the relationship between corporate social responsibility (CSR) perception and emotional labor strategies, and the effects of the interaction between CSR perception and moral identification on emotional labor strategies via affective ...
Se Hyung Oh, Yein Hwang, Hwayoung Kim
doaj   +1 more source

(1,1)-Forms Acting on Spinors on Kähler Surfaces [PDF]

open access: yesAdvances in Applied Clifford Algebras, 2014
It is known that, for Dirac operators on Riemann surfaces twisted by line bundles with Hermitian-Einstein connections, it is possible to obtain estimates for the first eigenvalue in terms of the topology of the twisting bundle \cite{JL2}. Attempts to generalize topological estimates for higher rank bundles or higher dimensional manifolds have been so ...
openaire   +2 more sources

Crisis in the valuation, emotional labor and occupational burnout among teachers of religion

open access: yesMedycyna Pracy, 2015
Background: This article presents an analysis of the relationship between the crisis of values and in the valuation, the strategy of emotional labor, and occupational burnout in the group of lay teachers of religion.
Bogusława Lachowska, Karol Starczewski
doaj   +1 more source

Revisiting the Effect of Emotional Labor: A Multi-Level Investigation in Front-Line Service Teams

open access: yesFrontiers in Psychology, 2020
The main purpose of this study is to consider individuals in teams and to reexamine how emotional labor affects the performance of front-line service team and team members through emotional exhaustion.
Xin Zhao   +3 more
doaj   +1 more source

Organizational consequences of emotional labour in mangenent

open access: yesApstract: Applied Studies in Agribusiness and Commerce, 2011
Emotional labour, as a self-contained field of research, is only three decades old. This study aims to summarize key findings from investigations of the last ten years in an attempt to provide a reference for interpretation of organizational emotions and
Kornélia Lazányi
doaj   +1 more source

Emotional Labor: Scale Development and Validation in the Chinese Context

open access: yesFrontiers in Psychology, 2019
Based on the specific cultural context to add greater theoretical precision to emotional labor, we developed the Chinese version scale of emotional labor.
Chunjiang Yang   +2 more
doaj   +1 more source

Identifying Components of Emotional labor Dimensions for Nurses in Relation to Patient Companion [PDF]

open access: yesپژوهش‌های مدیریت عمومی, 2017
Extended Abstract Emotional labor is managing feelings in order to express expected organizational emotion which has two dimensions: surface acting and deep acting. nursing profession is deeply rooted in the concept of emotions.
Fariborz Rahimnia   +1 more
doaj   +1 more source

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