Results 1 to 10 of about 578,563 (293)
Virtual Reference Services: Connecting Users with Experts and Supporting the Development of Skills [PDF]
Liber Quarterly: The Journal of European Research Libraries, 2002 Virtual reference - a service that allows librarians and patrons to communicate with each other in real time through the Internet by e-mail, chat or instant messaging - is currently a hot topic in libraries.
Trix Bakker
doaj +5 more sources
International Journal of LibrarianshipThis study examined key findings relevant to library practitioners' experiences with virtual reference services, or VRS. It did this by examining skills, training experiences, perspectives, and challenges encountered during VRS implementation.
Jimson Napoleon Mariano
doaj +3 more sources
Information Research: An International Electronic Journal, 2006 Introduction. This study investigated unmonitored referrals in a nationwide, collaborative chat reference service. Specifically, it examined the extent to which questions are referred, the types of questions that are more likely to be referred than ...
Nahyun Kwon
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Covid-19 and Access to Information: Analyzing the Questions Raised from the Simultaneous Dialogue Portal of the Virtual Reference of the National Library and Records Organization of Iran [PDF]
علوم و فنون مدیریت اطلاعات, 2023 Purpose: During the Covid-19 pandemic, libraries around the world were faced with difficult choices in how to offer and provide services, from minimal restrictions to complete closure.
Sedighe Shakerei +2 more
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FEASIBILITY VERIFICATION OF VIRTUAL REFERENCE STATION TECHNOLOGY IN GEOLOGICAL HAZARD MONITORING [PDF]
The International Archives of the Photogrammetry, Remote Sensing and Spatial Information Sciences, 2021 The surveying and mapping administrative competent departments in 31 provinces (autonomous regions and municipalities) have built provincial-level satellite navigation and positioning reference stations and data centers, and provided CORS services.
Q. Zhang +5 more
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Jurnal Pustaka Ilmiah, 2022 Reference unit is the core service of the libraries in fulfilling the information needs of their users. As technology develops, reference services are currently switching to virtual to facilitate users in reach their information.
Bachrul Ilmi
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Tren Layanan Referensi Virtual Studi Kualitatif Pada 12 Website Perpustakaan di Pulau Jawa
Tik Ilmeu: Jurnal Ilmu Perpustakaan dan Informasi, 2020 The virtual reference service (VRS) has been implemented by some libraries in Indonesia. This study aims to identify trends in VRS in some libraries in the Java Island.
Katrin Setio Devi, Indira Irawati
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How’s Our Library E-Service? Measuring User Satisfaction in the Virtual Environment
University Library at a New Stage of Social Communications Development, 2022 Objective. This study aims to determine the satisfaction with the virtual reference service of library users of Nazarbayev University Library during the Spring 2021 to Spring 2022 semesters. Methods.
A. R. MANABAT
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Service equality in virtual reference [PDF]
Journal of the American Society for Information Science and Technology, 2008 AbstractResearch is divided about the potential of e‐service to bridge communication gaps, particularly to diverse user groups. According to the existing body of literature, e‐service may either increase or decrease the quality of service received. This study analyzes the level of service received by different genders and ethnic groups when academic ...
Pnina Shachaf +2 more
openaire +1 more source
Библиосфера, 2017 Tomsk State University Research Library offers many information-library services. The virtual reference service is designed to carry on users' requests in a remote access mode.
V. D. Schubert
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