Results 231 to 240 of about 6,531 (263)

The voice of the customer

1998
openaire   +1 more source

Voice of the Customer – VOC

2009
Jürgen Gamweger, Oliver Jöbstl, Manfred Strohrmann, Wadym Suchowerskyj   +3 more
openaire   +1 more source

Beyond the Voice of the Customer: Ethnographic Market Research

Research Technology Management, 2012
Claus J Varnes, Keith Goffin
exaly  

How customer voice contributes to stronger service provider relationships

Journal of Services Marketing, 2012
Russell Lacey
exaly  

Voice-of-the-Customer

2004
openaire   +1 more source

How Does Customer–Company Identification Enhance Customer Voice Behavior? A Moderated Mediation Model

Sustainability, 2019
Yang Ran
exaly  

Voice of the Customer

2019
openaire   +1 more source

A web-based system for analyzing the voices of call center customers in the service industry

Expert Systems With Applications, 2005
Sung Ho Ha, Sung Min Bae, Sang Chan Park
exaly  

Voice of the Customer

2002
openaire   +1 more source

Customer Voice into Design Team Voice

2018
openaire   +1 more source