Confirming Customer Satisfaction With Tones of Speech
IEEE Access, 2022 As customer satisfaction explicitly leads to repurchase behavior, the level of customer satisfaction affects both sales performance and enterprise growth.
Yen Huei Ko +3 more
doaj +1 more source
A Statistical Case Study for the Components of Spiritual and Charismatic Leadership in Reverse Engineering based on Voice of Customer in Iran Khodro Company [PDF]
Iranica Journal of Energy and Environment, 2022 Nowadays, vending is the most important pillar of a production set. The positive and significant points of the manufactured parts are attained by interviewing with the customer, sending a questionnaire to the customer, testing the market, investigating ...
M. Imani-Hassanloui +3 more
doaj +1 more source
PENERAPAN SISTEM VOICE OF CUSTOMER DALAM PENINGKATAN KUALITAS PRODUK PIE SUSU PADA USAHA PIE ELIS
Jurnal Performa, 2017 Tujuan dari penelitian ini adalah untuk mengetahui cara penerapan sistem voice of customer dalam meningkatkan kualitas produk pie susu pada usaha Pie Elis. Pengumpulan data dilakukan melalui teknik kuesioner dan wawancara.
Elissa Suwandi
doaj +1 more source
Low frequency networks with star guads for broadband DSL access limited frequency pairs in LF networks [PDF]
Tehnika, 2015 Telecommunications service providers that plan to convert their existing voice networks to multimedia broadband DSL access networks face two major challenges: designing incompatibility of cables with cable accessories and electrical incompatibility of ...
Šćepanović Velimir R.
doaj +1 more source
Analytical Call Center Model with Voice Response Unit and Wrap-Up Time
Advances in Electrical and Electronic Engineering, 2015 The last twenty years of computer integration significantly changed the process of service in a call center service systems. Basic building modules of classical call centers – a switching system and a group of humans agents – was extended with other ...
Petr Hampl
doaj +1 more source
Employee Well-Being and Voice Behavior on Customer Service Performance
, 2023 Purpose: The significance of customer service in determining customer happiness has become one of the key indicators for online marketplaces in Indonesia, which experienced phenomenal growth during the Covid-19 pandemic. This study aims to determine how
Donaldo, Bavner +3 more
core +2 more sources
IMPLEMENTASI METODE QUALITY FUNCTION DEPLOYMENT (QFD) GUNA MENINGKATKAN KUALITAS KAIN BATIK TULIS
Jurnal Ilmiah Teknik Industri, 2006 Pemilihan dan pengoptimalan suatu metode yang lebih baik untuk meningkatkan mutu suatu produk atau jasa yang dihasilkan sangat diperlukan oleh perusahaan dewasa ini.
Jono Jono
doaj +1 more source
Design and implementation of a VoIP PBX integrated Vietnamese virtual assistant: a case study
Journal of Information and Telecommunication, 2023 As digitization is integrated into daily life, media are increasingly transferred over the Internet. Voice-over-Internet Protocol (VoIP), the most popular media transfer technology, is attracting many researchers and investments.
Hai Son Hoang +5 more
doaj +1 more source
, 2019 William Green is an associate professor at the University of Leicester School of Business. He researches design and innovation management, human factors, and the role of new technology in the interface between people, technology, and their environment ...
Gasparin, M. +8 more
core +1 more source
Why Didn't I Get a Payout? Understanding Farmer Choices, Index Insurance, and Basis Risk
Applied Economic Perspectives and Policy, EarlyView.ABSTRACT Index insurance, while heralded as a potential solution to alleviate poverty and food insecurity among agricultural households, has its own set of challenges, notably basis risk. Basis risk is the discrepancy between the insurance payout and losses incurred, posing a significant deterrent to the adoption of index insurance.
S. Lucille Blakeley +4 more
wiley +1 more source