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Workplace ostracism and cyberloafing: a moderated–mediation model

Internet Research, 2018
PurposeThis purpose of this paper is to examine the relationship between workplace ostracism and cyberloafing, based on the premise of conservation of resources theory. Emotional exhaustion is tested as a mediator between workplace ostracism and cyberloafing, whereas facilitating conditions are predicted as a moderator that influences employees ...
Kian Yeik Koay
exaly   +2 more sources

The impact of workplace ostracism in service organizations

International Journal of Hospitality Management, 2011
Abstract This study examines the effects of personal and situational determinants on work engagement and service performance. Drawing on Conservation of Resources (COR) Theory, we hypothesize that workplace ostracism will reduce work engagement and service performance and that highly neurotic individuals are more susceptible to ostracism. To test the
Michael N Young
exaly   +2 more sources

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