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Academic Service Quality Analysis In Walisongo UIN FITK, Semarang
International Journal of Social Science and Religion, 2023 This study aims to analyze the quality of academic services at the Faculty of Tarbiyah and Teacher Training (FITK) at the Walisongo State Islamic University (UIN) Semarang.
Wahyudi Wahyudi, Sri Wulandari
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Academic Service Quality and Instructional Quality [PDF]
Journal of The First-Year Experience & Students in Transition, 2002 This article reports a study of the relationship between academic service quality and instructional quality in higher education. The study included a cohort of 360 students enrolled in a first-year biology course. Eighty-two percent of the participants were in the first semester of their college experience.
Greiner, Keith, Westbrook, Thomas S.
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Survey of Academic Service Quality in Primary Schools
Mimbar Sekolah DasarQuality academic services provide a conducive and supportive learning environment for all education customers at every level of education, and primary schools are no exception.
Dadan Djuanda +4 more
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Service Quality Expectations of Academic Library Users [PDF]
, 2017 The library services have changed very fast in the digital era. The library customers have access to multiple sources of information and expect quality material within the shortest possible time irrespective of the format of information. Hence, library must provide quality service in order to retain and increase its importance for its users and succeed
Patil, S, Sawant, Sarika
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Toxins, 2021 Mycotoxins are toxic substances naturally produced by various fungi, and these compounds not only inflict economic damage, but also pose risks to human and animal health.
Hyungju Seo +9 more
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Service quality and students’ academic achievement
Quality Assurance in Education, 2022 Purpose This paper aims to propose and examine the relationship between students’ perception of service quality and dimensions and their academic achievement. Design/methodology/approach Based on the resource-based view, a conceptual relationship between service quality and dimensions and academic achievement is proposed and tested with a sample of ...
Peña Lang, María Begoña +2 more
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JPPI (Jurnal Penelitian Pendidikan Indonesia), 2021 This study aims to examine the effect of academic guidance service quality, student satisfaction and the interaction between service quality and student satisfaction in strengthening student loyalty.
Salamatun Asakdiyah, Deny Ismanto
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Jurnal Sosial Humaniora, 2022 The purpose of this study was to measure the performance of service quality by using students' perceptions of service quality performance at the Department of Industrial Chemical Engineering, Faculty of Vocational Studies ITS Surabaya Indonesia ...
Yuli Purwanto +2 more
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Assessing the quality of services at an academic library
Heliyon, 2023 Customers usually have high expectations on the services they receive. The LibQUAL model was employed in this study to investigate the quality of services at an academic library. The participants were chosen from the five colleges in a university using simple random sampling. Two hundred participants were chosen from each college.
Kwaku Anhwere Barfi +5 more
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Effects of Academic Quality and Service Quality on University Students’ Satisfaction
International Journal of Service Management and Sustainability, 2021 This study was conducted on the premise that Higher Education Institutions (HEIs) with strong reputation have superior market positions in the higher education sector. It empirically examined academic quality, service quality, and student's satisfaction in the context of HEIs. The investigation was conducted using quantitative research.
Shukriah Sa'ad +2 more
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