Results 11 to 20 of about 2,166,607 (308)
Tuning Journal for Higher Education, 2023 The number of enterprises in the service sector is increasing with the time and the market for service sector is expanding. Universities as higher education institutions were affected by these developments in the service sector and have included ...
Esen Gürbüz, Muhammet Bayraktar
doaj +1 more source
Academic Service Quality Analysis Techniques for Student Satisfaction
At Turots: Jurnal Pendidikan Islam, 2023 Data analysis techniques have been continuously evolving over the years with various innovations emerging in relation to the techniques used by researchers in their studies. This study aims to analyze the methods used to analyze service quality in relation to student satisfaction.
null Eko Ngabdul Shodikin +2 more
openaire +1 more source
Jurnal Pensil, 2018 Abstrak Penelitian ini bertujuan untuk mengetahui kualitas layanan akademik mahasiswa di Progam Studi Pendidikan Vokasional Konstruksi Bangunan Universitas Negeri Jakarta.
Anggana Septione Putra +2 more
doaj +1 more source
Quality Improvement on an Academic Autopsy Service
Archives of Pathology & Laboratory Medicine, 2001 Abstract Context.—Autopsy rates continue to decline in the United States. Objective.—Although many of the causes of this decline are external to pathology departments, we hypothesized that intradepartmental efforts to improve the quality of the service we provide to our clinical colleagues could increase our autopsy rate.
J H, Sinard, D J, Blood
openaire +2 more sources
Academic service quality, student role and WOM communication in higher education
Управленец, 2022 Academic service quality in higher education is co-created by all participants of the educational process, including students. Word of mouth communication (WOM) in the education sector is among the main tools to assess the level of training services.
Ali Tehci
doaj +1 more source
Techniques for Providing Outstanding Customer Service
, 2012 Providing exceptional customer service should be one of the primary goals for all academic libraries. However, with the day- to- day interruptions, librarians sometimes forget all about customer service.
Colin J. Worby (544170) +2 more
core +4 more sources
Kualitas Pelayanan Perpustakaan (Studi Kasus pada Perpustakaan IAIN Sunan Kalijaga yogyakarta)
Berkala Ilmu Perpustakaan dan Informasi, 2015 This study is aimed at describing the library service quality of State Institute for Islamic Studies (IAIN) Sunan Kalijaga Yogyakarta from the point of view of users, and at finding out factors influencing it.
Anis Masruri
doaj +1 more source
Tarbawi, 2020 The existence of the Madrasah Ibtidaiyah teacher education department is new hope in developing the quality of human resources, especially PGMI aims to produce prospective MI/SD class teachers who have pedagogical competence, personality, professional ...
Khaeroni Khaeroni, Oman Farhurohman
doaj +1 more source
Adapting service quality concepts to academic libraries [PDF]
The Journal of Academic Librarianship, 1997 Abstract Some of the limitations and possibilities of the service quality model for academic libraries are discussed. The model was originally developed in a commerical environment and may require some adaptation to the noncommercial environment of the academic library. Various ways in which the model might be adapted are suggested.
openaire +1 more source
JABE (Journal of Accounting and Business Education), 2020 This research aimed at analyzing the influence of e-learning service quality and academic engagement on academic achievement through student satisfaction as an intervening variable. Only students who had ever used e-learning service could be the research
Jumaroh Ratna Satuti +2 more
doaj +1 more source