Results 21 to 30 of about 2,166,607 (308)
Indicators of service quality and satisfaction among graduating students of a higher education institution (HEI) in Ghana [PDF]
Higher Education Evaluation and Development, 2018 Purpose - The purpose of this paper is to explore the indicators of service quality from the perspective of graduating students in a public university in Ghana.
Precious Agbeko D. Mattah +2 more
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Education Sciences, 2021 Nowadays, in the higher education sector, the quality measurement process of education-related services is assuming a crucial role to support focused and targeted improvement activities deeply centered on students’ needs/necessities. These are considered
Toni Lupo, Ester Buscarino
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Pengembangan dan Implementasi Total Quality Management pada Sistem Layanan Akademik
Jurnal Ilmu Pendidikan, 2016 he study is intended to create a model for developing and implementing TQM and increasing the quality of academic service system at the State University of Malang.
Achmad Supriyanto, Zaini Rohmad
doaj +1 more source
Supporting research and development in ambulance services: research for better healthcare in prehospital settings [PDF]
, 2010 Background This paper discusses recent developments in research support for ambulance trusts in England and Wales and how this could be designed to lead to better implementation, collaboration in and initiation of high-quality research to support a truly
Donohoe, R +3 more
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Users satisfaction on academic library services: measure on service quality, safety and facility [PDF]
, 2020 Library is an important and beneficial place for information and resources of knowledge. According to the previous paper, the library is an open place for all people and broadens opportunities for people of all ages.
Abd Latif, Siti Safiah +5 more
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APAKAH MUTU LAYANAN AKADEMIK MEMENGARUHI KEPUASAN MAHASISWA FMIPA UNUD BELAJAR DI MASA PANDEMI
E-Jurnal Matematika, 2022 Colleges as service providers must provide satisfaction to their students. At the concept of service, students as a group of consumers should get optimum service.
MUHAMAD RIFAI +2 more
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Can Component/Service-Based Systems Be Proved Correct? [PDF]
, 2009 Component-oriented and service-oriented approaches have gained a strong enthusiasm in industries and academia with a particular interest for service-oriented approaches.
Attiogbe, Christian
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Wireless LAN Service Quality Optimization in Academic Environments
Modern Applied Science, 2017 This paper targets optimized service quality (SQ) – a metric that compares the perceived performance by users with the expected performance – sufficient to satisfy users’ quality of experience (QoE). The perceived performance was obtained in a field survey from an academic environment, and using Interval Type-2 Fuzzy Logic (IT2FL), uncertainties ...
Moses E. Ekpenyong +3 more
openaire +1 more source
Ijtimaiyya, 2019 This study is aimed to explain and predict factors influencing customer satisfaction in SMK Ma'arif NU 1 Purbolinggo East Lampung. Quality standards used as basic determiner of customer satisfaction are education national standard, those are: content ...
Suparno Suparno
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Nidhomul HaqAcademic service management is the management of all activities carried out in academics to provide services to students to achieve organizational goals.
Marwan R +2 more
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