Results 21 to 30 of about 17,019,263 (290)

Kualitas Pelayanan Perpustakaan (Studi Kasus pada Perpustakaan IAIN Sunan Kalijaga yogyakarta)

open access: yesBerkala Ilmu Perpustakaan dan Informasi, 2015
This study is aimed at describing the library service quality of State Institute for Islamic Studies (IAIN) Sunan Kalijaga Yogyakarta from the point of view of users, and at finding out factors influencing it.
Anis Masruri
doaj   +1 more source

The Effect Of Service Quality And Academic Information Systems Quality On Student’s Satisfaction

open access: yesInternational Journal of Economics Development Research (IJEDR), 2022
The research was conducted on Riau University Pekanbaru. This aims of study to determine the effect of service quality dimensions as seen from 5 dimensions of responsiveness, reliabilty, empathy, assurance, and tangible, then this study aims to determine the effect of quality of academic information systems dimensions as seen from 2 dimensions of ...
Nurvia Juni Pratiwi   +3 more
openaire   +1 more source

Comparing tools for Service Quality Evaluation [PDF]

open access: yes, 1998
Service quality evaluation is one of the main issues that have recently drawn managers' and researchers' attention. The definition of an evaluation standard not dependent on any particular service context has determined the popularity of many different ...
Franceschini, Fiorenzo   +7 more
core   +1 more source

Strategies for Improving the Quality of Administrative and Academic Services in the PGMI Department of UIN Sultan Maulana Hasanuddin Banten

open access: yesTarbawi, 2020
The existence of the Madrasah Ibtidaiyah teacher education department is new hope in developing the quality of human resources, especially PGMI aims to produce prospective MI/SD class teachers who have pedagogical competence, personality, professional ...
Khaeroni Khaeroni, Oman Farhurohman
doaj   +1 more source

Assessment of Service Desk Quality at an Academic Health Sciences Library [PDF]

open access: yesMedical Reference Services Quarterly, 2016
Due to an identified need for formal assessment, a small team of librarians designed and administered a survey to gauge the quality of customer service at their academic health sciences library. Though results did not drive major changes to services, several important improvements were implemented and a process was established to serve as a foundation ...
Blevins, Amy E.   +2 more
openaire   +2 more sources

Pengembangan dan Implementasi Total Quality Management pada Sistem Layanan Akademik

open access: yesJurnal Ilmu Pendidikan, 2016
he study is intended to create a model for developing and implementing TQM and increasing the quality of academic service system at the State University of Malang.
Achmad Supriyanto, Zaini Rohmad
doaj   +1 more source

Does Student Satisfaction Mediate the Correlation between E-learning Service Quality, Academic Engagement and Academic Achievement?

open access: yesJABE (Journal of Accounting and Business Education), 2020
This research aimed at analyzing the influence of e-learning service quality and academic engagement on academic achievement through student satisfaction as an intervening variable. Only students who had ever used e-learning service could be the research
Jumaroh Ratna Satuti   +2 more
doaj   +1 more source

Indicators of service quality and satisfaction among graduating students of a higher education institution (HEI) in Ghana [PDF]

open access: yesHigher Education Evaluation and Development, 2018
Purpose - The purpose of this paper is to explore the indicators of service quality from the perspective of graduating students in a public university in Ghana.
Precious Agbeko D. Mattah   +2 more
doaj   +1 more source

Academic service quality, student role and WOM communication in higher education

open access: yesУправленец, 2022
Academic service quality in higher education is co-created by all participants of the educational process, including students. Word of mouth communication (WOM) in the education sector is among the main tools to assess the level of training services.
Ali Tehci
doaj   +1 more source

Quality of Life and Well-Being Parameters of Academic Dental and Nursing Personnel vs Quality of Services

open access: yesHealthcare, 2023
Quality of life (QOL) is based on their perception of their position in life in respect to their goals, expectations, standards, and concerns, as well as their culture and value systems, their workflow and workplace situations while it influences quality of services. In this study we aim to report on dental and nursing academians’ QOL and well-being at
Maria Antoniadou   +2 more
openaire   +3 more sources

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