Results 21 to 30 of about 17,019,263 (290)
Kualitas Pelayanan Perpustakaan (Studi Kasus pada Perpustakaan IAIN Sunan Kalijaga yogyakarta)
This study is aimed at describing the library service quality of State Institute for Islamic Studies (IAIN) Sunan Kalijaga Yogyakarta from the point of view of users, and at finding out factors influencing it.
Anis Masruri
doaj +1 more source
The Effect Of Service Quality And Academic Information Systems Quality On Student’s Satisfaction
The research was conducted on Riau University Pekanbaru. This aims of study to determine the effect of service quality dimensions as seen from 5 dimensions of responsiveness, reliabilty, empathy, assurance, and tangible, then this study aims to determine the effect of quality of academic information systems dimensions as seen from 2 dimensions of ...
Nurvia Juni Pratiwi +3 more
openaire +1 more source
Comparing tools for Service Quality Evaluation [PDF]
Service quality evaluation is one of the main issues that have recently drawn managers' and researchers' attention. The definition of an evaluation standard not dependent on any particular service context has determined the popularity of many different ...
Franceschini, Fiorenzo +7 more
core +1 more source
The existence of the Madrasah Ibtidaiyah teacher education department is new hope in developing the quality of human resources, especially PGMI aims to produce prospective MI/SD class teachers who have pedagogical competence, personality, professional ...
Khaeroni Khaeroni, Oman Farhurohman
doaj +1 more source
Assessment of Service Desk Quality at an Academic Health Sciences Library [PDF]
Due to an identified need for formal assessment, a small team of librarians designed and administered a survey to gauge the quality of customer service at their academic health sciences library. Though results did not drive major changes to services, several important improvements were implemented and a process was established to serve as a foundation ...
Blevins, Amy E. +2 more
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Pengembangan dan Implementasi Total Quality Management pada Sistem Layanan Akademik
he study is intended to create a model for developing and implementing TQM and increasing the quality of academic service system at the State University of Malang.
Achmad Supriyanto, Zaini Rohmad
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This research aimed at analyzing the influence of e-learning service quality and academic engagement on academic achievement through student satisfaction as an intervening variable. Only students who had ever used e-learning service could be the research
Jumaroh Ratna Satuti +2 more
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Indicators of service quality and satisfaction among graduating students of a higher education institution (HEI) in Ghana [PDF]
Purpose - The purpose of this paper is to explore the indicators of service quality from the perspective of graduating students in a public university in Ghana.
Precious Agbeko D. Mattah +2 more
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Academic service quality, student role and WOM communication in higher education
Academic service quality in higher education is co-created by all participants of the educational process, including students. Word of mouth communication (WOM) in the education sector is among the main tools to assess the level of training services.
Ali Tehci
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Quality of life (QOL) is based on their perception of their position in life in respect to their goals, expectations, standards, and concerns, as well as their culture and value systems, their workflow and workplace situations while it influences quality of services. In this study we aim to report on dental and nursing academians’ QOL and well-being at
Maria Antoniadou +2 more
openaire +3 more sources

