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Postgraduate medical education in fragile conflict-affected settings: A scoping review. [PDF]
Alomar AA +3 more
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Linking social-emotional competence, learning engagement, and teacher-student relationship to academic achievement: a structural equation model approach. [PDF]
Li H, Ma S, Liu Y.
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Neurohospitalist Practice, Perspectives, Compensation, and Career Satisfaction - Report of the 2024 Neurohospitalist Society Survey. [PDF]
Villamar MF +8 more
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Academic Service Quality And Customer Lifecycle Management On Student Satisfaction
Aditya Chandra Setiawan +5 more
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Service quality assessment model for academic libraries
Global Knowledge, Memory and Communication, 2020Purpose The purpose of this paper is to develop a service quality assessment model for academic libraries using SERVQUAL and validate the model surveying teachers, students and researchers. Design/methodology/approach A model was developed, including 28 statements of five dimensions using the SERVQUAL instrument. It incorporated three segments, i.e.
Md. Jahangir Alam +1 more
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Service quality performance in academic libraries
2010 International Conference on Science and Social Research (CSSR 2010), 2010This study scrutinizes service quality in academic libraries in the Northern Region of Malaysia. By studying their implementation of quality service, it is hoped that this paper may give a useful insight to the academic libraries and other related bodies on the extent of the quality service provided to the users.
Ismail Junaida +2 more
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Measuring academic libraries service quality in fuzzy environment
Performance Measurement and Metrics, 2009PurposeThe purpose of this paper is to present the perception of service quality. The measurement of service quality has grown significantly in importance over recent years. However, since customers' perceptions of service quality are expressed subjectively in vague linguistic terms therefore, a fuzzy approach to service quality of an academic library ...
Yahia Zare Mehrjerdi +2 more
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