Results 111 to 120 of about 1,376 (261)

Leveraging online reviews to decode quality‐induced customer dissatisfaction: From perception to product discouragement

open access: yesDecision Sciences, EarlyView.
Abstract E‐commerce practitioners and researchers recognize that quality concerns are the primary drivers of customer dissatisfaction with products or services. While dissatisfaction can arise from various factors, little is known about quality and its components, specifically from the perspective of dissatisfied customers. Grounded in the foundational
Rahul Kumar   +4 more
wiley   +1 more source

Learning Styles and Emotional Intelligence in University Students Studying Dentistry, Medicine and Pharmacy

open access: yesEuropean Journal of Dental Education, EarlyView.
ABSTRACT Objectives This descriptive and correlational study investigates the learning styles (LS) and emotional intelligence (EI) of students enrolled in medicine, dentistry, and pharmacy degree programmes. The study examines gender and programme‐related differences and analyses the correlation between LS and EI.
Cristina Gómez Polo   +6 more
wiley   +1 more source

Caring organizational cultures and the future of work

open access: yesEuropean Management Review, EarlyView.
Abstract There is substantial evidence that workplaces of the future will be dominated by an increase in advanced technology. This trend might lead to the objectification and dehumanization of employees and other stakeholders who interact with organizations as impersonal operations and procedures become normative and employees are subordinated to ...
Alan M. Saks, Jamie A. Gruman
wiley   +1 more source

THE ASSESSMENT ON COMMERCIAL BANKS OF THE EFFECTS OF CORPORATE IMAGE ONTO CUSTOMER LOYALTY: THE CASE OF NEVŞEHİR

open access: yesZeitschrift für die Welt der Türken, 2015
The goal of this study is to determine the effects of corporate image onto the customer loyalty at commercial banks, which is considered to have a remarkable share in banking sector.
Şükrü Akdoğan, Turan Şener
doaj  

Perception of Performance Measurement Systems: The Case of Control Rooms Implemented in Health Organizations

open access: yesFinancial Accountability &Management, EarlyView.
ABSTRACT This study examines the perception of control rooms, a performance measurement system (PMS) derived from Lean management adopted in Québec's public sector. Our main objective is to understand how managers perceive this new PMS within a context of existing accountability controls.
Émilie Portelance   +2 more
wiley   +1 more source

ANÁLISIS EXPLORATORIO DE LA FIDELIDAD Y LOS PRINCIPALES CONCEPTOS RELACIONADOS EN TURISMO: EL CASO DE IXTAPA/ZIHUATANEJO-MÉXICO

open access: yesRevista de Estudios Empresariales. Segunda Época, 2014
This article analyzes the Loyalty to a beach resort and its relationship with the variables: Service quality, Perceived value, Satisfaction and Overall image. From relationship marketing from the perspective of current demand, the results of the study is
María Magdalena Solís Radilla   +3 more
doaj  

Work–Life Fragility, Dilemmas, and “Gambling” at the Intersection of Fertility Treatment and Employment

open access: yesGender, Work &Organization, EarlyView.
ABSTRACT Infertility is a working age population issue, meaning that many individuals undergoing fertility treatment are also in paid work—having to navigate conflicts between two often “greedy institutions,” which can both bring precarity. Traditional approaches to examining the work–life interface, focusing mainly on temporal issues, fail to account ...
Krystal Wilkinson   +2 more
wiley   +1 more source

Impact of a Case‐Based Sleep Apnoea Education on the Knowledge, Attitudes and Confidence of Dental Hygiene Students—A Multicentre Intervention Study

open access: yesInternational Journal of Dental Hygiene, EarlyView.
ABSTRACT Objective This pilot study aimed to explore knowledge, attitudes and confidence levels of Obstructive Sleep Apnoea (OSA) before and after case‐based education among dental hygiene students. Moreover, to give an international perspective, this study included students from the US and Scandinavia. Methods A longitudinal multicentre study assessed
Ann‐Catrin André Kramer   +6 more
wiley   +1 more source

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