Results 41 to 50 of about 1,460 (254)

Addressing racialised awarding gap in higher education: Insights from personal tutors

British Educational Research Journal, EarlyView.
Abstract Situated within a wider cross‐institutional research project, this article provides an in‐depth case study of one higher education (HE) institution, focusing on how personal tutors make sense of racialised degree awarding disparities for both undergraduate and postgraduate students, how they perceive their responsibilities, the challenges and ...
Benjamin Ajibade, Rick Hayman, Angela Hibbs, Josephine Gabi   +3 more
wiley   +1 more source

An Examination of Perceived Quality, Satisfaction, and Loyalty Relationship: Applicability of Comparative and Noncomparative Evaluation

Gadjah Mada International Journal of Business, 2006
This paper evaluates alternative measurement approaches to investigating the relationship amongst perceived quality, customer satisfaction, and loyalty.
Licen Indahwati Darsono, C. Marliana Junaedi   +1 more
doaj   +1 more source

How Attitudes Translate to Brand Loyalty: Examining the Antecedents and Consequences of Attitudinal and Behavioral Brand Loyalty

Propel Journal of Academic Research, 2022
Brand loyalty has always been a complex phenomenon and the presence of digital technology is making it more challenging as consumers are well informed and demanding than ever.  In such dynamic and challenging environment business firms should include the factors that help creating the brand loyalty.
Rozina Imtiaz, Shahid Nadeem, Feroz Akbar Mallick, Zafar Ghouri, Atif Aziz   +4 more
openaire   +1 more source

Understanding the Indirect Effects of Sustainable HRM: Cognitive and Relational Pathways to Engagement and Performance

Business Strategy and the Environment, EarlyView.
ABSTRACT This paper examines how sustainable human resource management (SHRM) influences employee engagement and performance through distinct cognitive and relational mechanisms. While previous research has demonstrated positive associations between SHRM and employee outcomes, the processes through which these effects occur remain insufficiently ...
Daniel Roque Gomes, Neuza Ribeiro, Sónia Gonçalves, Sharda Singh, Rajasekhar David   +4 more
wiley   +1 more source

Role of Emotions in Sustainable Consumption Behaviour: A Systematic Review and Future Research Agenda

Business Strategy and the Environment, EarlyView.
ABSTRACT The literature on emotions in sustainable consumption behaviour (SCB) is fragmented, making it difficult to envision the pathways to future sustainable consumption. As of now, scholars have made several attempts to understand sustainable consumption, but few have explicitly focussed on the role of emotions. Therefore, the current study aims to
Mohd Sadiq, Samantha Murdy, Syed Muhammad Fazal‐e‐Hasan, Hormoz Ahmadi, Susan Dann   +4 more
wiley   +1 more source

PENGARUH SOCIAL MEDIA MARKETING ACTIVITIES TERHADAP ATTITUDINAL LOYALTY DAN BEHAVIOURAL LOYALTY PADA KONSUMEN OVO

Business and Finance Journal, 2021
This day, social media has been developing. This media was used with company to close with consumer and gain more loyalty to brand. OVO Company have doing many activities in Instagram but the number of active customers not as much as their competitors ...
Mikhael Ming Khosasih, Laurentia Verina Halim Secapramana   +1 more
doaj   +1 more source

Implications of Service Provider Flexibility on Attitudinal Loyalty

, 2022
This research analyzes language features associated with flexibility and their effect on attitudinal loyalty by using text mining techniques on a dataset of about 5k chat conversations. Two positive constructs (confirmation, owning statements) and two negative constructs (argumentativeness, anxiety) are measured through a top-down method using self ...
Villarroel Ordenes, Francisco Javier, Farace, Stefania, Humberset Holmøy, Nadine   +2 more
openaire   +2 more sources

Not All Voices Are Green: Unpacking Supportive, Constructive, and Defensive Green Voice Through GHRM and Personality

Business Strategy and the Environment, EarlyView.
ABSTRACT This study explores the impact of green human resource management (GHRM) practices on three distinct green voice behaviors. Grounded in the person‐organization fit theory, the research examines how GHRM practices influence employees' willingness to express their environmental concerns and ideas while investigating the role of the Big Five ...
Pragya Gupta, Hina Zafar, Norah Albishri, Abhishek Bhushan Singhal, Taewoo Roh, Brendan Boyle   +5 more
wiley   +1 more source

From Awareness to Action: Consumer Behaviour, Attitudes and Business Strategy in Sustainable and Circular Electronic Devices

Business Strategy and the Environment, EarlyView.
ABSTRACT Technological change and the increasing use of electronic devices have made electronic waste one of the fastest‐growing waste streams worldwide, posing significant environmental and social challenges. Thus, understanding consumer behaviour regarding the purchase, use and disposal of electronic products is key to developing effective circular ...
Idiano D'Adamo, Steven De Meester, Simone Di Leo, Massimo Gastaldi, Domiziana Lunadei   +4 more
wiley   +1 more source

Service failure recovery on customer recovery satisfaction and attitude loyalty for airline industry: the moderating effect of brand authenticity

Cogent Business & Management
The study aims to investigate the relationship between service failure recovery, customer recovery satisfaction, and attitude loyalty for airline industry. The author propose an experimentally determined model of service recovery based on the function of
Van Dat Tran
doaj   +1 more source