Results 21 to 30 of about 224,071 (255)

TEENS AND THE HANG OUT LIFESTYLE: WHAT DRIVES TEENS SATISFACTION AND ATTITUDINAL LOYALTY?

Journal of Indonesian Economy and Business, 2019
Introduction: Satisfying teens consumer group is critical to retain a larger market share in the future. Creating teens’ experience and value seems to be fundamental for enhancing both satisfaction and loyalty in cafes industry.
Risca Fitri ayuni
doaj   +1 more source

Loyalty trends and issues in tourism research [PDF]

Tourism and Hospitality Management, 2020
Purpose – Loyalty, a behavioural pattern of guests, is an unpredictable phenomenon, changeable over time, adaptable to market trends and measurable only through market research.
Marina Laškarin Ažić, Jasmina Dlačić, Natali Suštar   +2 more
doaj   +1 more source

Examining service quality, tourist attitudinal loyalty, and the moderating role of tourist demographics: using the TOURQUAL model

Cogent Business & Management
This study examines service quality, tourist attitudinal loyalty and the moderating role of tourist demographics using the TOURQUAL Model. Structured questionnaires were used to collect data from 400 tourists who visited Zimbabwe Parks and Wildlife ...
Masimba Elvis Manyangara, Wilbert Manyanga, Phillip Dangaiso, Daglous Masveta   +3 more
doaj   +1 more source

An investigation of airline service quality, passenger satisfaction and loyalty: The Jordanian Airline [PDF]

, 1998
The primary objective of this thesis is to investigate the relationship between airline service quality, passenger satisfaction and passenger loyalty. This study identifies the main factors of airline service quality, passenger satisfaction and passenger
Khatib, Fahed Salim
core   +6 more sources

Measuring and managing brand loyalty of banks` clients [PDF]

Banks and Bank Systems, 2020
The purpose of the study is to measure behavioral, attitudinal and other brand loyalty antecedents, and to develop an operating model for measuring and managing brand loyalty of commercial banks clients.
Christo Bisschoff
doaj   +1 more source

Implications of Service Provider Flexibility on Attitudinal Loyalty [PDF]

, 2022
This research analyzes language features associated with flexibility and their effect on attitudinal loyalty by using text mining techniques on a dataset of about 5k chat conversations.
Farace, Stefania, Humberset Holmøy, Nadine, Villarroel Ordenes, Francisco, Villarroel Ordenes, Francisco Javier   +3 more
core   +1 more source

Linking indirect compensation to behavioral loyalty: attitudinal loyalty and personal job satisfaction as key drivers

Cogent Business & Management
This study investigated the impact of indirect compensation on teachers’ behavioral loyalty in vocational colleges in Guiyang City, Guizhou Province, China, and also examined the impact of attitudinal loyalty as a mediator between indirect compensation ...
Kanyanit Wichianrat, Rachadatip Uppathampracha, Bangxin Peng, Yiqing Luo   +3 more
doaj   +1 more source

Attitudinal Loyalty Towards Online Stores Between Loyal and Disloyal Clients: Differences Across Four Countries

Organizations and Markets in Emerging Economies
The concept of loyalty has remained a central theme in business for over 50 years. This concept has gained additional attention with the growth of online retailing due to rapidly changing retail environments.
Vytautas Dikcius, Karina Adomaviciute - Sakalauske, Neringa Vilkaite - Vaitone, Sigita Kirse   +3 more
doaj   +1 more source

Towards an Integrative Framework of Relationship Quality in a Retail Setting: Evidence from an Emerging Economy

Management, 2022
Research question: This study aims to propose and empirically examine a relationship quality model in a grocery retail setting in Serbia. Motivation: Whereas relationship quality has been extensively studied in B2B settings and in developed economies ...
Jaroslav Dado, Janka Taborecka–Petrovicova, Tamara Rajic   +2 more
doaj   +1 more source

Loyalty (Brand Loyalty) [PDF]

, 2014
Loyalty is a desired marketing outcome for products ranging from fast-moving consumer goods, services, durables, and ideas products such as political parties and social behaviors.
Parkinson, Joy, Rebekah Russell-Bennett, Russell‐Bennett, Rebekah, Joy Parkinson, Russell-Bennett, Rebekah   +4 more
core   +1 more source