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Wine tourists' loyalty intentions: toward an integrated behaviour model
2016Purpose: This study aims to develop an integrative behavioural model to explain how the various inputs of a winery’s cellar door work together to enhance cellar door visitors’ loyalty intentions in terms of revisit, wine purchase and Word-of-mouth (WOM).
openaire +1 more source
The impacts of relationship marketing on cognitive dissonance, satisfaction, and loyalty
International Journal of Retail and Distribution Management, 2014Seyed Shahin Sharifi
exaly
Antecedents and measurement of brand commitment and behavioural loyalty
Journal of Customer Behaviour, 2016Semra Dogan Cifci, B. Zafer Erdogan
openaire +1 more source
Customer satisfaction and loyalty in service: Two concepts, four constructs, several relationships
Journal of Retailing and Consumer Services, 2008Guillaume Bodet
exaly

