Results 21 to 30 of about 2,417,696 (289)

The relationship between m-banking service quality and loyalty: evidence in Indonesian Islamic Banking

open access: yesAsian Journal of Islamic Management, 2021
Purpose: This study generally aims to comprehensively examine the effect of mobile banking service quality on creating customer loyalty in Islamic banking.
Rizaldi Yusfiarto
doaj   +1 more source

Service quality dimensions as predictors of customer loyalty in mobile payment services: moderating effect of gender

open access: yesFuture Business Journal, 2023
The changes in market dynamics, customer-to-customer interactions, and the use of artificial intelligence have created a great concern among marketers in understanding customer behaviours such as customer loyalty.
Pamela Liana   +2 more
doaj   +1 more source

Consumer Behaviour and Loyalty When Purchasing Sporting Goods

open access: yesInternational Journal of Management, Knowledge and Learning, 2022
Purpose: More and more people are involved in sports and active leisure, purchases related to sporting goods therefore increase. Due to diverse offer of sports equipment on the market, customers are becoming more and more demanding, and companies have found themselves facing a multitude of competing providers.
Tina Vukasović, Aleksander Petrič
openaire   +2 more sources

Drivers of attitudinal and behavioural loyalty in B-2-B markets

open access: yesThe Engineering Economist, 2019
There is no doubt that loyalty is one of the most frequently explored topics, however, the loyalty in the business-to-business market is explored quite rarely.
V. Dikčius   +3 more
semanticscholar   +1 more source

Assessment of the Impact of Experience Marketing Dimensions on City Loyalty

open access: yesOrganizacijų Vadyba: Sisteminiai Tyrimai, 2020
The article aims to identify the importance of experience marketing dimensions for city residents’ and visitors’ loyalty. The theoretical part of this article analyses the concepts of experience and city marketing, city customers and their importance to ...
Zikienė Kristina, Gagiškytė Laura
doaj   +1 more source

Generic and Islamic attributes for non-Muslim majority destinations: application of the three-factor theory of customer satisfaction

open access: yesHeliyon, 2020
To provide Muslim-friendly tourism and attract Muslim tourists, destination marketers must not only consider the generic attributes commonly available at the destination, they must also ensure the availability of attributes that serve the needs of Muslim
Ilisa Fajriyati   +3 more
doaj   +1 more source

Explaining Lifelong Loyalty: The Role of Identity Fusion and Self-Shaping Group Events. [PDF]

open access: yesPLoS ONE, 2016
Pledging lifelong loyalty to an ingroup can have far-reaching behavioural effects, ranging from ordinary acts of ingroup kindness to extraordinary acts of self-sacrifice. What motivates this important form of group commitment?
Martha Newson   +2 more
doaj   +1 more source

Dimensions That Influence the Creation of Brand Value of a Music Event and Its Influence on Attendee Satisfaction

open access: yesSocial Sciences, 2023
Background: Music festivals are part of the cultural industry, and have become an ever-growing phenomenon. It is essential for organisers to identify whether the marketing strategies implemented are positive and effective in generating a competitive ...
Elena García-de-Soto-Camacho   +2 more
doaj   +1 more source

Stimulating satisfaction and loyalty: transformative behaviour and Muslim consumers [PDF]

open access: yesInternational Journal of Contemporary Hospitality Management, 2020
Purpose This study aims to investigate the combinations of religiosity, cosmopolitanism and perceived destination image leading to satisfaction and loyalty amongst Muslim consumers within the Maldivian tourism and hospitality context. Design/methodology/approach Using fuzzy-set qualitative comparative analysis (fsQCA), this study reveals that ...
Mohamed, N.   +4 more
openaire   +2 more sources

An Empirical Study of the Effect of Voluntary Limit-Setting on Gamblers’ Loyalty Using Behavioural Tracking Data

open access: yesInternational Journal of Mental Health and Addiction, 2019
Online gambling has become increasingly popular over the past decade as has research using behavioural tracking (player account) data. To date, there is no study that has empirically investigated the effects of responsible gambling tools on loyalty.
M. Auer   +2 more
semanticscholar   +1 more source

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