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User Expectations and Preferences Regarding Library Chat Widgets
Weave: Journal of Library User ExperienceIn 2019, the Pratt Institute Libraries redesigned their website and launched a new chat service. In the following three years, we explored the user experience of our chat services to determine the placement, label, and functionality of chat widgets on ...
Nicholas E Dease
doaj +1 more source
Implementation of Proactive Chat Increases Number and Complexity of Reference Questions
Evidence Based Library and Information Practice, 2017 A Review of: Maloney, K., & Kemp, J. H. (2015). Changes in reference question complexity following the implementation of a proactive chat system: Implications for practice. College & Research Libraries, 76(7), 959-974.
Sue F. Phelps
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Evidence Based Library and Information Practice, 2020 A Review of: Canuel, R., Hervieux, S., Bergsten, V., Brault, A., & Burke, R. (2019). Developing and assessing a graduate student reference service. Reference Services Review, 47(4), 527–543.
Sarah Bartlett Schroeder
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Al-Ma'mun, 2023 Penelitian ini bertujuan untuk mengetahui kinerja penyedia layanan referensi dan informasi pada live chat perpustakaan Universitas Negeri Malang berdasarkan Guidelines for Behavioral Performance of Reference and Information Service Providers.
Muhammad Rafi Al Bana, Moh Safii
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Evidence Based Library and Information Practice, 2017 A Review of: Jacoby, J., Ward, D., Avery, S., & Marcyk, E. (2016). The value of chat reference services: A pilot study. portal: Libraries and the Academy, 16(1), 109-129.
Elaine Sullo
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Undergraduate Students Can Provide Satisfactory Chat Reference Service in an Academic Library
Evidence Based Library and Information Practice, 2018 A Review of: Keyes, K., & Dworak, E. (2017). Staffing chat reference with undergraduate student assistants at an academic library: A standards-based assessment. Journal of Academic Librarianship, 43(6), 469–478.
Heather MacDonald
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Pediatric Blood &Cancer, EarlyView.ABSTRACT Background Germ cell tumors (GCTs) often arise in the ovaries and testes (extracranial) but can also develop in the brain (intracranial). We examined the relationship of individual, family, and community‐level socioeconomic status (SES) with stage of disease at diagnosis in a cohort of pediatric patients with GCT from Children's Oncology Group
Heydon K. Kaddas +7 more
wiley +1 more source
Formazione & Insegnamento, 2022 Cultural-historical activity theory (CHAT) appears to match the tenets of post-qualitative inquiry. However, post-qualitative inquiry is credited with being averse to method and to adopt post-modernist stances that are not consistent with CHAT’s ...
Andrea Mattia Marcelli, Daniele Morselli
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An analytical survey of chat reference services [PDF]
Reference Services Review, 2001 There has been in recent years a surge of interest about new software products that make it possible for libraries to offer assistance to online users via chat. Such software offers far more interactivity than instant messaging programs and allow for a richer experience for both librarian and user.
openaire +1 more source
FEBS Open Bio, EarlyView.The presence of biotin‐binding avidin proteins in fish and their biological significance are poorly characterized. We cataloged fish avidins and demonstrate that they are widely present and evolutionarily conserved. We created avd knockout zebrafish and show that zebavidin is dispensable for development and that resistance of avd knockout embryos in ...
Anni K. Saralahti +5 more
wiley +1 more source