Machine Learning Offers Opportunities to Advance Library Services
A Review of: Wang, Y. (2022). Using machine learning and natural language processing to analyze library chat reference transcripts. Information Technology and Libraries, 41(3). https://doi.org/10.6017/ital.v41i3.14967 Objective – The study sought to
Samantha Kaplan
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Foreign language learning in Second Life and the implications for resource provision in academic libraries [PDF]
This project focuses on foreign language learning in Second Life and the implications for resource provision in academic libraries. In this context Second Life does not refer to the later years in life but to an online virtual world frequented by ...
Hundsberger, Stefanie
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Regarding "Chat Reference Service: An Analysis of One Semester's Data" (Fall 2001).
This letter responds to the article "Chat Reference Service: An Analysis of One Semester's Data" (ISTL no. 32, Fall 2001) by JoAnn Sears.
Bruce Slutsky
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Tren Layanan Referensi Virtual Studi Kualitatif Pada 12 Website Perpustakaan di Pulau Jawa
The virtual reference service (VRS) has been implemented by some libraries in Indonesia. This study aims to identify trends in VRS in some libraries in the Java Island.
Katrin Setio Devi, Indira Irawati
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Studying problem solving through group discussion in chat rooms [PDF]
In the present article we use a chat conversations' corpus to study the process of resolving language problems. Our corpus includes chat conversations which took place between LSP students engaged in correcting errors in their peers' summaries ...
Kozlova, Inna
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Real-time internet control of situated human agents
We present an online platform, called BeeMe, designed to test the current boundaries of Internet collective action and problem solving. BeeMe allows a scalable internet crowd of online users to collectively control the actions of a human surrogate acting
Cebrian, M., Pescetelli, N., Rahwan, I.
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Co-ordinating distributed knowledge: An investigation into the use of an organisational memory [PDF]
This paper presents an ethnographically informed investigation into the use of an organisational memory, focusing in particular on how information was used in the performance of work.
Fruchter, R, Perry, M, Rosenberg, D
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Iterative Chat Transcript Analysis: Making Meaning from Existing Data
Objective – In order to better contextualize library data about patron satisfaction with reference services, we analyzed an existing corpus of chat transcripts. Having conducted a similar analysis in 2010, we also compared librarian behaviors over time.
Steven Baumgart +2 more
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Enhanced Integrated Scoring for Cleaning Dirty Texts
An increasing number of approaches for ontology engineering from text are gearing towards the use of online sources such as company intranet and the World Wide Web.
Bennamoun, Mohammed +2 more
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Dialogue Games for Crosslingual Communication [PDF]
We describe a novel approach to crosslingual dialogue that supports highly accurate communication of semantically complex content between people who do not speak the same language. The approach is introduced through an implemented application that covers
Hardcastle, David +2 more
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