Results 101 to 110 of about 14,089 (224)

Digital and Non-Digital Services Influence on Costumers Satisfaction Through Syariah Bank Transactions

open access: yesAl-Masharif: Jurnal Ilmu Ekonomi dan Keislaman
This study seeks to determine the impact of digital services, such as mobile banking, e-commerce, and flexible cashless payments, as well as non-digital services like teller services, customer services, and deposit boxes, on customer satisfaction. Specifically focusing on the university students at Muhammadiyah University of North Sumatera (UMSU), the ...
Indah Tri Adisti Nst, Salman Nasution
openaire   +1 more source

The Influences of Servicescape, Service Quality and Price Toward Customer Satisfaction at Siloam Hospitals Manado [PDF]

open access: yes, 2015
Satisfaction in the service is one of the main components that must be obtained by consumers. So even with consumer perception would be of service they will receive, in addition to the price is also a consideration in determining selection entrust the ...
Siwi, K. F. (Kristian)
core  

ANALISIS PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PENYEWA DALAM UPAYA MENINGKATKAN LOYALITAS PENYEWA (Studi kasus: PT. GRAND INDONESIA)

open access: yesMIX: Jurnal Ilmiah Manajemen, 2015
: The research aims are to analyze influance of Serve Quality toward to Costumer Satisfaction in effort to increase Customer Loyalty. Data was collected through questioner and it was implemented to PT Grand Indonesia Shopping Mall 100 stores at PT Grand ...
Shelfy Indah R
doaj  

The Implementation of Quality Function Deployment (QFD) in Tire Industry

open access: yesComTech, 2017
This research had two main objectives. The first research objective was to make the right design of new product according to customer requirements with the implementation of Quality Function Deployment (QFD) in the tire industry.
Hari Abdul Hadi   +6 more
doaj   +1 more source

A Customer Service Design Case Study: Insights on Customer Loyalty in the Brazilian Food Sector [PDF]

open access: yes
Marketing managers of local and international food companies have realized that what they offer to customers go well beyond the characteristics and attributes of the products their companies manufacture and market.
Florencio de Almeida, Ione Lucia   +1 more
core   +1 more source

Pengaruh Kualitas Pelayanan Dan Harga Terhadap Kepuasan Konsumen Pada Rumah Makan Kampoeng Djowo Sekatul Kabupaten Kendal [PDF]

open access: yes, 2014
Costumer satisfaction is influenced by several factors, including the quality of service and price. This study establishes the service quality and price as a benchmark for customer satisfaction at Kampoeng Djowo Sekatul restaurant.
Prihartini, A. E. (Apriatni)   +2 more
core  

Strategic Mapping of the Rural Firm: A Balanced Scorecard Approach [PDF]

open access: yes
The present paper aims to propose an analysis and relation methodology of financial perspective, the customer perspective, the internal process perspective and the learning and growth perspective, in the same way as treated for Balanced Scorecard (BSC ...
Lourenzani, Wagner Luiz   +2 more
core   +1 more source

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