Results 11 to 20 of about 141,079 (298)

Classification of CRM systems with knowledge creation approach Case of: Internet Service Provider corp [PDF]

open access: yesمدیریت مهندسی و رایانش نرم, 2022
Now a days Customer knowledge is one of the most interesting topics for every organizations in order to gain competitive advantage. Competitive advantage can be achieved through creation of new knowledge.
Seyyed Jamaleddin Hosseini
doaj   +1 more source

Versatile Confocal Raman Imaging Microscope Built from Off-the-Shelf Opto-Mechanical Components

open access: yesSensors, 2022
Confocal Raman microscopic (CRM) imaging has evolved to become a key tool for spatially resolved, compositional analysis and imaging, down to the μm-scale, and nowadays one may choose between numerous commercial instruments.
Deseada Diaz Barrero   +4 more
doaj   +1 more source

Representation of atmosphere-induced heterogeneity in land–atmosphere interactions in E3SM–MMFv2 [PDF]

open access: yesGeoscientific Model Development, 2023
In the Energy Exascale Earth System Model (E3SM) Multi-scale Modeling Framework (MMF), where parameterizations of convection and turbulence are replaced by a 2-D cloud-resolving model (CRM), there are multiple options to represent land–atmosphere ...
J. Lee, W. M. Hannah, D. C. Bader
doaj   +1 more source

The role of crm-1 in ionizing radiation-induced nervous system dysfunction in Caenorhabditis elegans

open access: yesNeural Regeneration Research, 2023
Ionizing radiation can cause changes in nervous system function. However, the underlying mechanism remains unclear. In this study, Caenorhabditis elegans (C. elegans) was irradiated with 75 Gy of 60Co whole-body γ radiation.
Hui-Qiang Long   +5 more
doaj   +1 more source

Intention to use mobile customer relationship management systems [PDF]

open access: yes, 2014
© Emerald Group Publishing Limited. Purpose - The purpose of this paper is to investigate the behavioral intentions of business-to-business (B2B) sales managers to use mobile customer relationship management (CRM) systems in the course of their day-to ...
Jayawardhena, Chanaka   +3 more
core   +1 more source

Open Source CRM Systems for SMEs [PDF]

open access: yesProceedings of the 2014 International C* Conference on Computer Science & Software Engineering - C3S2E '14, 2008
Globalization, increasing competition and advances in information and communication technology has forced companies to focus on managing customer relationships in order to efficiently maximize revenues. Customer relationship management (CRM) is the key competitive strategy businesses need to stay focused on the needs of the customers and to integrate a
Diogo Sampaio, Jorge Bernardino
openaire   +1 more source

Correlation Between Customer Relationship Management System Usage, Product Innovation, And Customer Satisfaction

open access: yesFoundations of Management, 2019
This quantitative correlational research examined the correlations between customer relation-ship management (CRM) usage, product innovation, and customer satisfaction.
Elfarmawi Wouroud
doaj   +1 more source

Improving real estate CRM user experience and satisfaction: A user-centered design approach

open access: yesJournal of Open Innovation: Technology, Market and Complexity, 2023
Despite the growth in CRM installations, e-CRM projects still have a significant failure rate, even after substantial investments in CRM technology. High rates of failure mean that the current requirements for developing and designing CRM need to be ...
Mariana Sobral Ferreira   +5 more
doaj   +1 more source

The nexus between quality of customer relationship management systems and customers' satisfaction: Evidence from online customers’ reviews

open access: yesHeliyon, 2023
Customer Relationship Management (CRM) is a method of management that aims to establish, develop, and improve relationships with targeted customers in order to maximize corporate profitability and customer value.
Mehrbakhsh Nilashi   +6 more
doaj   +1 more source

Implementation of CRM systems in Portuguese Municipalities [PDF]

open access: yesLocal Government Studies, 2013
Abstract Customer relationship management is a business strategy which dynamically integrates a set of services with the purpose of creating value for the organisation and for their customers. In Portugal, the 2009/2010 edition of ‘Simplex for Municipalities’, the action plan carried by the Portuguese government through the Secretary's Office of State ...
Duque, Jorge Manuel Pereira   +3 more
openaire   +3 more sources

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