Results 21 to 30 of about 141,079 (298)
PERANCANGAN E-CRM PADA PT ZERO CELCIUS INDONESIA
CommIT Journal, 2008 Purpose of this research is to analyze and design an appropriate system to help PT. Zero Celcius Indonesia in offering service to their customers, in order to keep a good relationship and communication, and also to obtain information as needed.
Ichwan Ridwan Tandjung +3 more
doaj +1 more source
The Research on System Framework and Application of Analytical CRM based on MAS [PDF]
, 2014 This paper introduces MAS technology to construct the architecture of Analytical CRM System. Basis on the three-layer system architecture of Analytical CRM System, we design a system framework of Analytical CRM based on MAS, and provide the detailed ...
Jiang, GuaRui, Li, RanRan, Liu, Pei
core +1 more source
System Dynamics Modelling in CRM: Window Fashions Gallery
International Journal of Engineering Business Management, 2010 The core research issue on which this study focuses is customer relationship management (CRM) in a designated window fashions firm. A system dynamics-based CRM model is developed to help evaluate the effectiveness of CRM in the firm and examine factors ...
F.T. Yuen, S.L. Chan
doaj +2 more sources
Transformation of Customer Relationship Management (CRM) and the future of companies in service industries [PDF]
Turističko Poslovanje, 2019 This paper explains the concept of CRM, as well as the way this system influences on forming the communication with customers in the future. Through CRM (and systems used to make easier CRM), the companies learn more about their target groups and how to ...
Slavković Ana, Slavković Vukan
doaj
CREATING CUSTOMER RELATIONSHIP MANAGEMENT BASED ON ISLAMIC VALUES: A CASE STUDY OF PT. BANK MUAMALAT INDONESIA TBK [PDF]
Russian Journal of Agricultural and Socio-Economic Sciences, 2016 This research aims to provide an overview of the implementation of Customer Relationship Management (CRM) based on Islamic values on PT. Bank Muamalat Indonesia TBK as the first sharia bank in Indonesia.
Nuralam I.P.
doaj +1 more source
Socio-Economic Indicators of Coastal Resource Management Participation: The Bataan Case
Recoletos Multidisciplinary Research Journal, 2018 Recognizing the human dimension on participation to environmental conservation initiatives, this study determined the socio-economic characteristics of stakeholders in Bataan Coastal Resource Management (CRM) and how these variables influence their ...
Adrian D. Perdio
doaj +1 more source
CRM Systems Management of Metallurgical Companies in Kazakhstan Based on the TRI * M System Methodology [PDF]
MATEC Web of Conferences, 2019 The article presents material on the practical implementation of CRM programs in metallurgical organizations and the experience of its usage. In the result of the study, an attempt was made to generalize the configuration of the CRM approach to ...
Islamgaleyev Arman
doaj +1 more source
Integrated Environmental Assessment and Management, EarlyView., 2023 Abstract In the Lake Koocanusa‐Kootenai River system (Montana, USA and British Columbia, Canada), selenium (Se) contamination has become an international concern and is suspected to contribute to the observed burbot (Lota lota) population collapse. Due to our limited ability to sample burbot in Lake Koocanusa for monitoring studies, we used a reference
Stephanie D. Graves +6 more
wiley +1 more source
The level of selected CRM areas in small and medium sized enterprises in Czech Republic
Forum Scientiae Oeconomia, 2017 This article aims to present selected CRM areas focused on people, their knowledge of CRM, communication with customers and activities in process of CRM in the Czech SMEs. Customer relationship management is not possible without these elements.
Adéla Chromčáková +2 more
doaj +1 more source
Semantic Web Integration of Cultural Heritage Sources
, 2006 In this paper, we describe research into the use of ontologies to integrate access to cultural heritage and photographic archives. The use of the CIDOC CRM and CRM Core ontologies are described together with the metadata mapping methodology.
Addis, Matthew +4 more
core +1 more source