Angewandte Chemie, EarlyView.ZnHfOx catalysts enable highly selective hydrogenation of CO2 to methanol over a wide range of Zn contents, as the Zn‐VO‐Hf active motif (VO = oxygen vacancy) exists not only in solid solution‐type ZnHfOx for low Zn contents (≤ 35 mol%), but also as HfOx cluster/single atom decorated ZnO surfaces for Zn contents > 95 mol%.
Alexander Oing +8 more
wiley +2 more sources
The Best Practice of CRM Implementation for Small- and Medium-Sized Enterprises
Administrative Sciences, 2019 The biggest key aspect to the success of a business is a satisfied customer. For this reason, it is possible to state that the growing trend of focusing on the customer and his/her needs has prevailed in recent years.
Michal Pohludka, Hana Štverková
doaj +1 more source
CREATING CUSTOMER RELATIONSHIP MANAGEMENT BASED ON ISLAMIC VALUES: A CASE STUDY OF PT. BANK MUAMALAT INDONESIA TBK [PDF]
Russian Journal of Agricultural and Socio-Economic Sciences, 2016 This research aims to provide an overview of the implementation of Customer Relationship Management (CRM) based on Islamic values on PT. Bank Muamalat Indonesia TBK as the first sharia bank in Indonesia.
Nuralam I.P.
doaj +1 more source
Transformation of Customer Relationship Management (CRM) and the future of companies in service industries [PDF]
Turističko Poslovanje, 2019 This paper explains the concept of CRM, as well as the way this system influences on forming the communication with customers in the future. Through CRM (and systems used to make easier CRM), the companies learn more about their target groups and how to ...
Slavković Ana, Slavković Vukan
doaj
CRM Systems Management of Metallurgical Companies in Kazakhstan Based on the TRI * M System Methodology [PDF]
MATEC Web of Conferences, 2019 The article presents material on the practical implementation of CRM programs in metallurgical organizations and the experience of its usage. In the result of the study, an attempt was made to generalize the configuration of the CRM approach to ...
Islamgaleyev Arman
doaj +1 more source
Aplikasi E-Customer Relationship Management berbasis Web sebagai Sarana dalam Penjualan Produk
EdumaticThe implementation of Electronic-Customer Relationship Management (E-CRM) requires synergy between information technology and the company's human resources. E-CRM serves to facilitate customers in obtaining relevant information from the company.
Nawang Anggraeni +2 more
doaj +1 more source
Socio-Economic Indicators of Coastal Resource Management Participation: The Bataan Case
Recoletos Multidisciplinary Research Journal, 2018 Recognizing the human dimension on participation to environmental conservation initiatives, this study determined the socio-economic characteristics of stakeholders in Bataan Coastal Resource Management (CRM) and how these variables influence their ...
Adrian D. Perdio
doaj +1 more source
The level of selected CRM areas in small and medium sized enterprises in Czech Republic
Forum Scientiae Oeconomia, 2017 This article aims to present selected CRM areas focused on people, their knowledge of CRM, communication with customers and activities in process of CRM in the Czech SMEs. Customer relationship management is not possible without these elements.
Adéla Chromčáková +2 more
doaj +1 more source
Machine Learning‐Assisted Inverse Design of Soft and Multifunctional Hybrid Liquid Metal Composites
Advanced Functional Materials, EarlyView.A machine learning framework is presented for inverse design of synthesizable multifunctional composites containing both liquid metal and solid inclusions. By integrating physics‐based modeling, data‐driven prediction, and Bayesian optimization, the approach enables intelligent design of experiments to identify optimal compositions and realize these ...
Lijun Zhou +5 more
wiley +1 more source
CRM System: the Role of Dynamic Capabilities in creating Innovation Capability
BBR: Brazilian Business Review, 2018 Customer relationship management (CRM) is a topic discussed, mainly, by information systems and marketing management areas. Many organizations are already using CRM systems.
Cristiane Drebes Pedron +3 more
doaj +1 more source