Results 291 to 300 of about 179,738 (310)

The relationships among service quality, perceived value, customer satisfaction, and post-purchase intention in mobile value-added services

Computers in Human Behavior, 2009
Ying-Feng Kuo, Wei-Jaw Deng
exaly  

The relationships among overall quick-casual restaurant image, perceived value, customer satisfaction, and behavioral intentions

International Journal of Hospitality Management, 2008
Kisang Ryu, Heesup Han
exaly  

Customer Satisfaction, Service Quality and Perceived Value: An Integrative Model

Journal of Marketing Management, 2004
Jackie L M Tam
exaly  

The impact of perceived crowding on customer satisfaction

Journal of Hospitality and Tourism Management, 2016
Anita Zehrer, Frieda Raich
exaly  

Customer Perceived Value (CPV)

2004
openaire   +1 more source

Relationships and impacts of service quality, perceived value, customer satisfaction, and image: an empirical study

Service Industries Journal, 2009
Hsin-Hui Hu, Jay Kandampully, Thanika Devi Juwaheer   +2 more
exaly  

Customer Knowledge Management and E-commerce: The role of customer perceived risk

International Journal of Information Management, 2008
Carolina López-Nicolás, Francisco-José Molina-Castillo   +1 more
exaly  

Measuring Customer-Perceived Value in Business Markets

Industrial Marketing Management, 2001
Wolfgang Ulaga, Samir Chacour
openaire   +1 more source

The relationship of service failure severity, service recovery justice and perceived switching costs with customer loyalty in the context of e-tailing

International Journal of Information Management, 2011
Yi-Shun Wang, Hsin-Hui Lin, Yu-Yin Wang   +2 more
exaly  

Customer-perceived value and loyalty: how do key service quality dimensions matter in the context of B2C e-commerce?

Service Business, 2015
Ling Jiang, Minjoon Jun, Zhilin Yang
exaly