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Conceptualising Customer-Perceived Value in the Online Context
2014This study explores and tests a holistic model of customer-perceived value in a B2C e-commerce setting. The developed model extends the value literature by integrating a range of key variables into a single theoretical framework. The findings suggest that Taiwanese consumers place greater importance on the sacrifice associated with purchasing tourism ...
Connie Chang, Sally Dibb
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Customer Perceived Value Accounting
Controlling, 2004Regina Schröder, Friederike Wall
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Customer-perceived value of security services
2012Market interest in security products and services is continuous, but only little research has covered business-to-business services and provider-customer relationships in security context. The process of 'securitization' and the replacement of public policing with private security services are widely discussed in public, but what gets less attention is
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A New Perspective of Customer Perceived Value
Journal of Customer Behaviour, 2004Ruochen Jiang, Raymond R. Liu
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