电力工程技术, 2022 Due to the large installed capacity of new energy and the shortage of peak regulation resources on the generation side, there is a serious problem of abandonment of wind and light in the new power system.
REN Jing +5 more
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Customers’ abandonment strategy in an M / G / 1 queue [PDF]
Queueing Systems, 2018 We consider an M/G/1 queue in which the customers, while waiting in line, may renege from it. We study the Nash equilibrium profile among customers, and show that it is defined by two sequences of thresholds. For each customer, the decision is based on the observed past (which determines from what sequence the threshold is taken), and the observed ...
Eliran Sherzer, Yoav Kerner
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Analysis of Customer Churn in Telecommunication Industry with Machine Learning Methods
Düzce Üniversitesi Bilim ve Teknoloji Dergisi, 2023 In today's conditions, customer loyalty has gained importance with the increase in the competitive environment between companies, the development of marketing strategies and the improvement of companies.
Özge Nalan Bilişik, Damla Tuğba Sarp
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XAI for Churn Prediction in B2B Models: A Use Case in an Enterprise Software Company
Mathematics, 2022 The literature related to Artificial Intelligence (AI) models and customer churn prediction is extensive and rich in Business to Customer (B2C) environments; however, research in Business to Business (B2B) environments is not sufficiently addressed ...
Gabriel Marín Díaz +2 more
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Towards strategies to capture and retain mobile ticketing customers [PDF]
EAI Endorsed Transactions on Smart Cities, 2021 INTRODUCTION: When compared to traditional ticketing systems, mobile ticketing has several advantages, allowing ubiquitous and remote access to payments, avoiding queues and replacing notes and coins.
Marta Ferreira +2 more
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Diffusion models for double-ended queues with renewal arrival processes
Stochastic Systems, 2015 We study a double-ended queue where buyers and sellers arrive to conduct trades. When there is a pair of buyer and seller in the system, they immediately transact a trade and leave.
Xin Liu, Qi Gong, Vidyadhar G. Kulkarni
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The impact of trust in the internet of things for health on user engagement
Digital Business, 2022 The Internet of things (IoT) representing the online exchange of data from real devices is a major revolution that is transforming the whole of society.
Khalid Samhale
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Investigating the Effects of Re-generated Urban Spaces on the Socio-Economic Performance of the Historical Context of Isfahan (Case study: Imam Ali Square) [PDF]
جغرافیا و برنامهریزی محیطی, 2022 Extended Abstract:IntroductionImam Ali Square (AS) as the most important open space in the northern part of Isfahan with high activity density needs to achieve the desired quantitative and qualitative dimensions.
Hossein Jafari Jeblai +3 more
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Silent Abandonment in Contact Centers: Estimating Customer Patience from Uncertain Data
CoRR, 2023 In the quest to improve services, companies offer customers the opportunity to interact with agents through contact centers, where the communication is mainly text-based. This has become one of the favorite channels of communication with companies in recent years.
Antonio Castellanos +2 more
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Analysis of performance measures to handle medical E-commerce shopping cart abandonment in cloud
Informatics in Medicine Unlocked, 2017 The E-commerce zone is crowded with many Internet users. Medical E-commerce has had significant growth in part because of a great deal of growth in the Indian E-commerce field.
Vedhanayagam Priya +2 more
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