Results 21 to 30 of about 933 (237)

Adaptive Call Center Workforce Management With Deep Neural Network and Reinforcement Learning

IEEE Access, 2022
Workforce management is one of several critical issues in a call center. A call center supervisor must assign an adequate number of call agents to handle a high volume of time-variant incoming calls. Without effective staff allocation, improper workforce
Wuttipong Kumwilaisak, Saravut Phikulngoen, Jitpinun Piriyataravet, Nattanum Thatphithakkul, Chatchawarn Hansakunbuntheung   +4 more
doaj   +1 more source

Gain-Loss Framing: Comparing the Push Notification Message to Increase Purchase Intention in e-Marketplace Mobile Application

IEEE Access, 2020
Cart abandonment is a phenomenon that occurs when a customer begins an online transaction but does not complete the sale until the payment process of an e-marketplace app.
Priscilla Tiffany, Ave A. Pinem, Achmad Nizar Hidayanto, Sherah Kurnia   +3 more
doaj   +1 more source

Holistic assessment of call centre performance

IET Networks, 2017
In modern call centres 60–70% of the operational costs come in the form of the human agents who take the calls. Ensuring that the call centre operates at lowest cost and maximum efficiency involves a trade‐off of the cost of agents against lost revenue ...
Edward A. Smith, John A. Schormans
doaj   +1 more source

Kontribusi Ilmu Manajemen dalam Pengembangan Customer Relationship Management (CRM)

Jurnal Maksipreneur: Manajemen, Koperasi, dan Entrepreneurship, 2012
Often found, that not all companies or businesses offering a product that they sell to realize the importance of a service to consumers. This could happen due to the many aspects of customer satisfaction, or products sold is a superior product or a great
Ambar Lukitaningsih
doaj   +1 more source

Global Markets and Market-Space Competition

Symphonya, 2003
Globalisation imposes transition in the spatial competition relationships, specifically the abandonment of a competition domain coinciding with specific physical or administrative contexts (a product category, a country, a region, a geographical area ...
Silvio M. Brondoni
doaj   +1 more source

Connecting ‘Bharat’ Online: An AI Framework of 4Vs — Voice, Video, Visual, Vernacular — for Customer Acquisition in Tier 2–3 E-Commerce

Journal of Asia Entrepreneurship and Sustainability
Customer acquisition in e-commerce in India will soon be increasingly led by consumers in tier 2 and tier 3 towns referred to as 'Bharat'. However, there exist several barriers faced by this emerging consumer base, which includes, among others, language
Ms. Sayli Wankhade, Kajal Maheshwari
doaj   +1 more source

A Lightweight Procedural Layer for Hybrid Experimental–Computational Workflows in Materials Science

Advanced Engineering Materials, EarlyView.
We unveil a prototype hybrid‐workflow framework that fuses automatedcomputation with hands‐on experiments. Built atop pyiron, a lightweight, parameterized layer translates procedure descriptions into executable manual steps, syncing instrument settings, human interventions, and data capture in real‐time today.
Steffen Brinckmann, Sarath Menon, Raphael Röske, Johannes Steinhülb, Michael Selzer, Jan Janssen, Tilmann Hickel, Ruth Schwaiger, Jörg Neugebauer   +8 more
wiley   +1 more source

Zinc Exposure Causes Disulfidptosis to Induce Miscarriage by Up‐Regulating GATA1/METTL1/SLC7A11 Axis

Advanced Science, EarlyView.
Zn exposure up‐regulates GATA1, promoting GATA1‐mediated METTL1 and SLC7A11 transcription. It also enhances METTL1‐mediated m7G modification on SLC7A11 mRNA, increasing SLC7A11 mRNA stability. Ultimately, Zn exposure up‐regulates SLC7A11 at both transcriptional and post‐transcriptional levels, causing disulfidptosis. Knockdown of murine Slc7a11, Gata1,
Wenxin Huang, Yi Sun, Yanxin Wang, Haijun Yan, Xiaoping Yue, Weidong Wu, Xueyu Chen, Jinfang Zhang, Yanbing Lin, Qiong Lei, Nan Ji, Shuaishuai Xing, Liqin Zeng, Qingzheng Kang, Depeng Zhao, Geng Guo, Huidong Zhang   +16 more
wiley   +1 more source

Agnuside Stabilizes the Complex I Assembly Factor NDUFAF6 to Reinforce Mitochondrial Efficiency and Thermogenic Responsiveness

Advanced Science, EarlyView.
ABSTRACT Brown and beige adipocytes dissipate energy as heat, yet effective strategies to enhance their mitochondrial efficiency remain limited. Here, we identify Agnuside (AGN) as a selective stabilizer of the complex I assembly factor NDUFAF6. AGN directly binds cytosolic NDUFAF6, suppresses its ubiquitination, prolongs its half‐life, and facilitates
Qingwen Zhao, Li Xie, Qianzhuo Wang, Shuying Dai, Bei Li, Yingjuan Zhang, Zhe Sun, Yue Gao   +7 more
wiley   +1 more source

Ferritinophagy Rewires Carnitine‐Dependent Lipid Metabolism to Inhibit PRRSV and IAV Replication

Advanced Science, EarlyView.
NCOA4‐mediated ferritinophagy reprograms carnitine metabolism by disrupting Fe‐S cluster biogenesis, thereby establishing an iron‐lipid axis that suppresses various viruses, including PRRSV and IAV. However, viruses counteract this mechanism by degrading NCOA4.
Kaifeng Guan, Chenyang Yuan, Zekun Meng, Yanan Wang, Xueying Zhai, Chunjie Huang, Xiang Zhou, Gaiping Zhang   +7 more
wiley   +1 more source