Results 221 to 230 of about 47,678 (266)

A Social Justice Approach to Assistive Technology and Well-Being of People With Visual Disabilities in Low- and Middle-Income Countries: Qualitative Narrative Study. [PDF]

JMIR Rehabil Assist Technol
Ortiz-Escobar LM, Chavarria MA, Hurst-Majno S, Campo Salazar OI, Escobar-Hurtado C, Stein MA, Rivas Velarde M.   +6 more
europepmc   +1 more source

The dilemma of sweet temptation: How sugar perception confusion in sweetened beverages shapes consumer avoidance behavior. [PDF]

PLoS One
Li Q, Yang X, Bai X, Zhang Y, Li Q, Li Y.   +5 more
europepmc   +1 more source

Characterizing Behaviors That Influence the Implementation of Digital-Based Interventions in Health Care: Systematic Review.

J Med Internet Res
Patel SB, Iqbal FM, Lam K, Acharya A, Ashrafian H, Darzi A.   +5 more
europepmc   +1 more source

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Customer Abandonment in Many-Server Queues

Mathematics of Operations Research, 2010
We study G/G/n + GI queues in which customer patience times are independent, identically distributed following a general distribution. When a customer's waiting time in queue exceeds his patience time, the customer abandons the system without service.
J. G. Dai, Shuangchi He
openaire   +3 more sources

Evaluating the consequences of abandoning unprofitable customers: A comparison of direct and indirect abandonment strategies

Zeitschrift für Betriebswirtschaft, 2011
Due to the increasing use of customer databases in many industries, companies nowadays have high visibility about the profitability of individual-level client relationships. This has led some researchers to recommend the implementation of value-based customer management strategies, including the abandonment of unprofitable customer relationships.
Michael Haenlein, Andreas M. Kaplan
openaire   +3 more sources

Pricing and Capacity Sizing of a Service Facility: Customer Abandonment Effects

Production and Operations Management, 2019
This paper studies the effect of customer abandonment in the economic optimization of a service facility. Specifically, we consider how to jointly set the price and service capacity in order to maximize the steady‐state expected profit, when the system is subject to customer abandonment and the price is paid only by customers that eventually receive ...
Chihoon Lee, Amy R. Ward
openaire   +3 more sources

The impact of unprofitable customer abandonment on current customers' exit, voice, and loyalty intentions: an empirical analysis

Journal of Services Marketing, 2012
PurposeThe management of unprofitable customer relationships and particularly their abandonment is a topic that has received increasing interest among practitioners and researchers over recent years. Within this manuscript, the authors aim to analyze the impact of unprofitable customer abandonment on the abandoning firm's current customers ...
Michael Haenlein, Andreas M. Kaplan
openaire   +3 more sources

A Network of Time-Varying Many-Server Fluid Queues with Customer Abandonment

Operations Research, 2011
To describe the congestion in large-scale service systems, we introduce and analyze a non-Markovian open network of many-server fluid queues with customer abandonment, proportional routing, and time-varying model elements. Proportions of the fluid completing service from each queue are immediately routed to the other queues, with the fluid not routed ...
Yunan Liu, Ward Whitt
openaire   +3 more sources