Results 241 to 250 of about 364,749 (299)

Knowledge Spillover and Innovation in Healthcare: A Comparative Study of Social Media Interaction Between Medical Technology Companies and Healthcare Professionals in Austria. [PDF]

J Mark Access Health Policy
Zilahi-Lugbauer M, Stummer H.
europepmc   +1 more source

Employee engagement: progress report [PDF]

, 2013
Clark, Moira, Wongworawit, Cherry
core  

Combining predictive accuracy and interpretability: a data-driven approach to telecom churn analysis. [PDF]

Sci Rep
Hooda P, Mittal P, Shukla PK, Shukla PK, Pandey A.   +4 more
europepmc   +1 more source

Voice of the Customer Videos: An Educational Tool to Identify Unmet Clinical Needs and Develop Empathy for Medical Device Users. [PDF]

Biomed Eng Educ
Rooney SI, Jelenewicz SM.
europepmc   +1 more source

Gender equity and emotional labour in the workplace: an ethnographic study. [PDF]

Front Sociol
Isirabahenda G, Marina L, Nicolae Mucea B.   +2 more
europepmc   +1 more source

Strategic integration of marketing and supply chain functions for superior customer experience: Insights from logistics startups under Saudi Vision 2030. [PDF]

PLoS One
Alahmari D, Awad A.
europepmc   +1 more source

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Customer Engagement

2021
Customer engagement (CE) has become a hot topic of today's business. It has been widely recognized as one of the most important drivers of a business's prosperity. Customer engagement (CE) is considered as a perfect predictor of firm's growth as it works as an effective strategy to build and maintain strong relationship between customers and firms ...
Sitara Bibi, Waseem UI Hameed, Bushra Anwer, Muneeba Saleem, Shafqat Ali Niaz   +4 more
openaire   +1 more source

The Customer Engagement Ecosystem

SSRN Electronic Journal, 2015
ABSTRACTConsumer engagement has been widely discussed in both the academic and practitioner literature, but there is no consensus about its meaning, what phenomena constitute engagement or what its antecedents and consequences are. Therefore, we propose that the term engagement should be eluded and that more specific terms should be used for the ...
Maslowska, E., Malthouse, E.C., Collinger, T.   +2 more
openaire   +2 more sources

Customer engagement: the role of gamification

2019
Practitioners and researchers are seeking efficient mechanisms to stimulate and manage customer engagement. From this perspective, gamification - defined as the use of game mechanics in traditionally nongame contexts - appears to be particularly promising. This chapter offers an overview defining what gamification is and how it operates.
Hammedi, Wafa, Leclercq, Thomas, Poncin, Ingrid   +2 more
openaire   +1 more source