Results 221 to 230 of about 16,372 (258)
Some of the next articles are maybe not open access.
Customer Engagement Goes To The Theatre: Building Customer Engagement in Danish Theatres
2019This thesis investigates how customer engagement can be built in the context of theatres. Danish theatres are experiencing increased levels of competition, due to changes in cultural consumption meaning that theatres are now also competing with other cultural activities, such as concerts, computer games and Netflix.
Schou-Hanssen, Emma Arhnung +1 more
openaire +1 more source
Customer engagement: a new frontier in customer value management
2014Beckers, S.F.M. +2 more
openaire +2 more sources
The rapid growth of food delivery platforms like Zomato and Swiggy has transformed consumer dining habits, with digital engagement strategies playing a pivotal role in shaping customer experiences and loyalty. While existing research examines discrete aspects of engagement—such as gamification, loyalty programs, and personalized recommendations—a ...
openaire +1 more source
openaire +1 more source
Importance of Customer Engagement
2013In Agile, delivering customer value is key. As discussed in the preceding chapter, what the customer finds valuable, changes over time, and so do the market conditions. This is why applying big upfront methods, such as waterfall, can be unwieldy. When you fix customer needs up front and plan the path to delivery without continuously engaging with the ...
openaire +1 more source
Innovativeness and customer value co-creation behaviors: Mediating role of customer engagement
International Journal of Hospitality Management, 2020Chang-Hua Yen, Hsiu-Yu Teng
exaly
The landscape of customer engagement in hospitality and tourism: a systematic review
International Journal of Contemporary Hospitality Management, 2020Fei Hao
exaly