Results 281 to 290 of about 364,749 (299)

The relationship of service failure severity, service recovery justice and perceived switching costs with customer loyalty in the context of e-tailing

International Journal of Information Management, 2011
Yi-Shun Wang, Hsin-Hui Lin
exaly  

Lean Customer Engagement

Prajnan: Journal of Banking and Financial Management, 2017
openaire   +1 more source

Boosting customer engagement through gamification: a customer engagement marketing approach

2019
Sandra Streukens, Allard van Riel, Daria Novikova, Sara Leroi-Werelds   +3 more
openaire   +1 more source

The Role of Marketer-Generated Content in Customer Engagement Marketing

Journal of Marketing, 2019
Matthijs Meire, Kelly Hewett, Michel Ballings   +2 more
exaly  

Modelling the relationship between hotel perceived value, customer satisfaction, and customer loyalty

Journal of Retailing and Consumer Services, 2019
exaly  

Customer Engagement

openaire   +1 more source

Customer Engagement Marketing

2018
openaire   +1 more source

Digital Customer Experience, Digital Customer Engagement, and Digital Stakeholder Engagement Capabilities

2022
openaire   +1 more source

The roles of infrastructure capability and customer orientation in enhancing customer-information quality in CRM systems: Empirical evidence from Taiwan

International Journal of Information Management, 2013
exaly  

Relationship between customer sentiment and online customer ratings for hotels - An empirical analysis

Tourism Management, 2017
exaly