Results 281 to 290 of about 919,461 (300)

Customer Experience Management in Retailing: An Organizing Framework

Journal of Retailing, 2009
Dhruv Grewal, Michael Levy
exaly  

Customer experience quality: an exploration in business and consumer contexts using repertory grid technique

Journal of the Academy of Marketing Science, 2010
Fred Lemke, Moira K Clark
exaly  

Customer Experience

2010
Colin Shaw, Qaalfa Dibeehi, Steven Walden   +2 more
openaire   +1 more source

How to Sustain the Customer Experience:

European Management Journal, 2007
Giuliano Noci
exaly  

Customer experience – a review and research agenda

Journal of Service Theory and Practice, 2017
Jayesh Aagja
exaly  

Revisiting the supermarket in-store customer shopping experience

Journal of Retailing and Consumer Services, 2018
Nic S Terblanche
exaly  

Negative and positive customer shopping experience in an online context

Journal of Retailing and Consumer Services, 2020
Mojtaba Barari, Jiraporn Surachartkumtonkun   +1 more
exaly  

Customer Experience (CX) and Customer Journey

2023
openaire   +1 more source

The unique role of relationship marketing in small businesses’ customer experience

Journal of Retailing and Consumer Services, 2019
Shaked Gilboa, Tali Seger-Guttmann
exaly  

Customer Experience

2014
openaire   +1 more source