Results 291 to 300 of about 919,461 (300)

Customer experience

2020
openaire   +1 more source

Antecedents of customer satisfaction with online banking in China: The effects of experience

Computers in Human Behavior, 2010
Cheolho Yoon
exaly  

Towards the identification of customer experience touch point elements

Journal of Retailing and Consumer Services, 2016
B Ramaseshan
exaly  

Customer Experience

2012
openaire   +1 more source

The Impact of Customer-to-Customer Interaction on Cruise Experience and Vacation Satisfaction

Journal of Travel Research, 2010
Jue Huang, Cathy H C Hsu
exaly  

Customer relationship management and customer experience

2008
openaire   +1 more source

Social interaction, convenience and customer satisfaction: The mediating effect of customer experience

Journal of Retailing and Consumer Services, 2014
exaly  

Experience at the Core: Digital Customer Experience and Customer Satisfaction

openaire   +1 more source

Online Mass Customization and the Customer Experience.

2012
Arnold Kamis, Marios Koufaris, Tziporah Stern   +2 more
openaire   +1 more source

From the “customer experience management” to the “customer experience memory management” and to the retailer-customer relationship

2016
openaire   +1 more source