Results 201 to 210 of about 1,525,994 (349)

Social Cognitive Skills in Electric Vehicle Sales: Understanding Empathy, Trust, and Decision-Making in Sustainable Mobility Markets. [PDF]

Behav Sci (Basel)
Escobar-Miranda S, Ballesteros-Sánchez L.   +1 more
europepmc   +1 more source

Integration of Augmented Reality Elements in Hotel Management: Customer Experience

Оксана Олійник
openalex   +2 more sources

Customer experience management in hospitality: A literature synthesis, new understanding and research agenda

, 2017
J. Kandampully, T. Zhang, E. Jaakkola
semanticscholar   +1 more source

Strategic Marketing Tensions in Sustainable Business Models: A Conceptual Approach Through Customer Value Propositions and Stewardship

Business Strategy and the Environment, EarlyView.
ABSTRACT Sustainable business models (SBMs) inherently involve tensions, which are contradictory or misaligned demands that companies must consider simultaneously. However, there is a gap in the literature regarding the relevance and linkage of these tensions to strategic marketing considerations, including positioning, competitiveness, differentiation,
Päivi Petänen
wiley   +1 more source

Designing a Customer Experience Management Model in the Banking System Using Thematic Analysis and Model Explanation with Data Mining Approach

, 2020
Salehi Hoshiar, Solayman Iranzadeh, Hossin Ghareh Biglo, Hossein Budaghi Khaje Nobar   +3 more
openalex   +1 more source

Green Banking Practices, Social, Health and Environmental Disclosures and Bank Financial Performance: The Role of Innovations and Corporate Governance

Business Strategy and the Environment, EarlyView.
ABSTRACT Regulators in the banking industry in the Sub‐Saharan Africa (SSA) region are progressively concentrating on corporate innovation and bank social, health and environmental disclosures (BSHED) as crucial corporate governance (CG) structures to improve bank financial performance (BFP).
Douglas A. Adu, Musa Mangena, Emmanuel Adegbite, Frank Boateng   +3 more
wiley   +1 more source

The trust-NPS correlation: The role of trust in promoting customer loyalty in Swiss financial institutions. [PDF]

PLoS One
Yarza Navarro-Schär VG, Eller E, Schulz M, Lermer E.   +3 more
europepmc   +1 more source

Leadership and Sustainability in a Globalized World: Emerging Trends, Global Contexts, Key Challenges, and Effective Strategies

Business Strategy and the Environment, EarlyView.
ABSTRACT This systematic review analyzes 109 studies from top business journals, exploring the connection between leadership and sustainability, including key leadership styles, emerging trends, and challenges in integrating sustainability into organizational strategies and operations.
Muzhar Javed, Bilal. Bilal, Nacef Mouri, Muhammad Faisal   +3 more
wiley   +1 more source

Circular Economy Disclosure and ESG Performance: Signal, Substance, or Symbol?

Business Strategy and the Environment, EarlyView.
ABSTRACT The study examines whether circular economy (CE) disclosures lead to tangible environmental improvements reflected in ESG performance or primarily serve reputational objectives linked to greenwashing. It investigates how disclosures on energy efficiency, resource reduction, water efficiency, and emission reduction influence ESG performance and
Chiara Leggerini, Martina Percuoco, Irene Ricciardi, Anna Prisco   +3 more
wiley   +1 more source

The Use of Industry 4.0 and 5.0 Technologies in the Transformation of Food Services: An Integrative Review. [PDF]

Foods
Cantarelli da Silva R, Bacharini Lima L, Batistela Dos Santos E, Akutsu RC.   +3 more
europepmc   +1 more source