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Report of the WPA Scientific Section on Quality Assurance in Psychiatry. [PDF]

open access: yesWorld Psychiatry
Gaebel W   +3 more
europepmc   +1 more source
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Integrating the customer as part of systems integration

International Journal of Managing Projects in Business, 2010
PurposeIt has been argued that systems integration plays a central role when a company supplies complex technical and engineering intensive industrial projects. The purpose of this paper is to highlight the importance of customer integration as part of systems integration in industrial project business.Design/methodology/approachThis paper develops the
Johanna Liinamaa, Magnus Gustafsson
openaire   +2 more sources

Mass Customization: Bridging Customer Integration and Sustainability?

SSRN Electronic Journal, 2013
Climate change and the resulting consequences require a change in production and consumption habits. As these global challenges require collective approaches, we study a business model where customers are involved in a large extent. This paper provides a qualitative assessment of a mass customization production processes for women’s shoes in terms of ...
Robin Kleer, Robin Kleer, Frank Steiner
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Customers as Resource Integrators

Journal of Service Research, 2012
It is widely accepted that customers derive value through resource integration, by integrating their own resources with those provided by organization and other network actors. This perspective implies that customers must acquire the necessary skills and knowledge to be effective resource integrators as they engage in activities that facilitate or ...
Heidi Winklhofer   +2 more
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