Results 271 to 280 of about 243,760 (305)
Some of the next articles are maybe not open access.
Virtual reality through the customer journey: Framework and propositions
Journal of Retailing and Consumer Services, 2020Linda D Hollebeek, Tor W Andreassen
exaly
Journal of healthcare protection management : publication of the International Association for Hospital Security, 2012
Converting security team members from simple rule enforcers to superior customer service providers required changes in leadership attitudes, rules, training, and other security traditions, but it has paid off in staff performance and recognition, according to the author.
openaire +1 more source
Converting security team members from simple rule enforcers to superior customer service providers required changes in leadership attitudes, rules, training, and other security traditions, but it has paid off in staff performance and recognition, according to the author.
openaire +1 more source
Understanding Customer Experience Throughout the Customer Journey
Journal of Marketing, 2016Peter C Verhoef
exaly
Customer Journey Mining – Erweiterung des Customer-Journey-Ansatzes mit Process Mining
2023Timo Gutmann +2 more
openaire +1 more source
Loyalty Formation for Different Customer Journey Segments
Journal of Retailing, 2019Dennis Herhausen +2 more
exaly