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Understanding the Omnichannel Customer Journey: Determinants of Interaction Choice
Journal of Interactive Marketing, 2018Peter Maas
exaly
Mapping the endless customer journey for cruisers
2019Marco Ferretti +2 more
openaire +1 more source
Understanding Customers Journey Mapping in the Context of Travel and Tourism
Jaipuria International Journal of Management Research, 2019openaire +1 more source
Information visualization- in regarding to customer journey map in a three-dimensions format
2018exaly