Results 131 to 140 of about 293,848 (308)

Analisis Perceived Quality, Perceived Value, Switching Cost dan Kepuasan sebagai Pembentuk Loyalitas Nasabah” (Studi Nasabah di Bri Cabang Solo Slamet Riyadi) [PDF]

, 2012
Penelitian ini bertujuan untuk menganalisis: 1) pengaruh perceived value terhadap customer satisfaction, 2) pengaruh perceived quality terhadap customer satisfaction, 3) pengaruh customer satisfaction terhadap customer loyalty, 4) pengaruh customer ...
Dewi, M. T. (Maya)
core  

The effect of fine service on customer loyalty in rural homestays: The mediating role of customer emotion. [PDF]

Front Psychol, 2022
Xing B, Li S, Xie D.
europepmc   +1 more source

Consumer Responses to Physical, Digital and Integrative Sustainability Strategies in the Apparel Industry: A Systematic Review

Business Strategy and the Environment, EarlyView.
ABSTRACT The apparel industry is one of the world's most profitable sectors but also among the most environmentally damaging. Growing sustainability pressures have led companies to adopt diverse strategies to reduce their impact, yet no single study has systematically analysed these approaches or their consumer implications.
Maria Leonor Ferreira, João J. Ferreira   +1 more
wiley   +1 more source

The Power of Affection: Exploring the Key Drivers of Customer Loyalty in Virtual Reality-Enabled Services. [PDF]

Front Psychol, 2022
Yan J, Ali I, Ali R, Chang Y.
europepmc   +1 more source

Leveraging Generative Artificial Intelligence to Enhance Carbon Performance in Supply Chains Through Green Product Innovation and End‐of‐Life Product Management: AI‐Driven Carbon Performance

Business Strategy and the Environment, EarlyView.
ABSTRACT This study illustrates how organizations reconcile their information processing capabilities with uncertainty within the supply chain (SC) through generative artificial intelligence (GAI) to achieve carbon performance (CP). A quantitative research methodology is applied, and 155 responses from manufacturing firms are analyzed through ...
Syed Muhammad Shariq, Roman Sperka, Saqib Shamim, Hassan Ali   +3 more
wiley   +1 more source

PENGARUH CITRA MEREK DAN KEPUASAN PELANGGAN TERHADAP LOYALITAS PELANGGAN (SurveipadaPembeliTasMerek “Guess” di Mal KelapaGading) [PDF]

, 2013
Hellena Advisari,, 2013; The Influence of Brand Image and Customer Satisfication towards Customer Loyalty to Buyer of “Guess” bag in Mal Kelapa Gading.
ADVISARI, HELLENA
core   +1 more source

Influence of Non-Standard Tourist Accommodation's Environmental Stimuli on Customer Loyalty: The Mediating Effect of Emotional Experience and the Moderating Effect of Personality Traits. [PDF]

Int J Environ Res Public Health, 2022
Liu S, Wang X, Wang L, Pang Z.
europepmc   +1 more source

Institutional Ownership and Corporate Sustainability Performance—A Meta‐Analysis

Business Strategy and the Environment, EarlyView.
ABSTRACT This study investigates the relationship between institutional ownership (IO) and corporate sustainability performance (SP), addressing inconsistent findings in prior research and clarifying the boundary conditions of this relationship by testing a defined set of potential moderators.
Hans Henrik Scherer, Rüdiger Hahn, Jan Endrikat   +2 more
wiley   +1 more source

PENGARUH KUALITAS PRODUK DAN HARGA TERHADAP LOYALITAS PELANGGAN MELALUI KEPUASAN PELANGGAN (Studi pada Jodough ex Donat93, Malang) [PDF]

This research was conducted to determine and analyze the influence of products quality and price on customer loyalty with customer satisfaction as a mediating variable. This research uses quantitative methods.
Tioni, Ashika Restu
core  

Analisis Pengaruh Kualitas Layanan Terhadap Loyalitas Pelanggan Dengan Kepuasan Dan Kepercayaan Pelanggan Sebagai Variabel Intervening Pada Asuransi Jiwa Manulife Indonesia-Surabaya [PDF]

, 2014
The purpose of this research are to know : (1) Influence of service quality (reliability, responsiveness, assurance, emphaty, tangible) to Customer Satisfaction, Trust, and Loyalty Manulife Indonesia in Surabaya.
Darwin, S. (Steven)
core