Results 291 to 300 of about 50,439 (315)

Understanding customer satisfaction and loyalty: An empirical study of mobile instant messages in China

International Journal of Information Management, 2010
Zhaohua Deng, Yaobin Lu, Kwok-Kee Wei
exaly  

Unlocking the customer engagement-brand loyalty relationship in tourism social media: The roles of brand attachment and customer trust

Journal of Hospitality and Tourism Management, 2020
Ming-Way Li, Hsiu-Yu Teng
exaly  

Trust, commitment, customer intimacy and customer loyalty in Islamic banking relationships

International Journal of Bank Marketing, 2018
Muslim Amin, Ahmad Nizam
exaly  

Customer retailer loyalty in the context of multiple channel strategies

Journal of Retailing, 2004
Joan L Giese, Jean L Johnson
exaly  

Customer loyalty

Frank G. Cabano, Stefan Müller, Katja Gelbrich   +2 more
openaire   +1 more source

Gaining and Retaining Customer Loyalty

Public Library Quarterly, 2010
openaire   +1 more source

Managing customer loyalty through the mediating role of satisfaction in the DIY retail loyalty program

Journal of Retailing and Consumer Services, 2009
Vesna Zabkar
exaly  

The relationship between customer loyalty and customer satisfaction

International Journal of Contemporary Hospitality Management, 2001
John T Bowen
exaly  

Customer–company identification and the effectiveness of loyalty programs

Journal of Business Research, 2015
Mark D Groza
exaly  

An examination of the determinants of customer loyalty in mobile commerce contexts

Information and Management, 2006
Hsin-Hui Lin, Yi-Shun Wang
exaly