Results 281 to 290 of about 296,282 (309)

The relationship of service failure severity, service recovery justice and perceived switching costs with customer loyalty in the context of e-tailing

International Journal of Information Management, 2011
Yi-Shun Wang, Hsin-Hui Lin
exaly  

Customer loyalty in the hotel industry: the role of customer satisfaction and image

International Journal of Contemporary Hospitality Management, 2000
Jay Kandampully, Dwi Suhartanto
exaly  

Customer loyalty: a review and future directions with a special focus on the hospitality industry

International Journal of Contemporary Hospitality Management, 2015
Jay Kandampully, Tingting Zhang, Anil Bilgihan   +2 more
exaly  

The Role of Customer Engagement in Building Consumer Loyalty to Tourism Brands

Journal of Travel Research, 2016
Philip J James, Ceridwyn King, Ying Wang
exaly  

Customer Loyalty Program

8th International Conference on Advances in Computing, Electronics and Communication - ACEC, 2019
D J, Dinuka Chathuranga, J A, K.A. Dilini, W A, W A, W G   +6 more
openaire   +1 more source

CSR and customer loyalty: The roles of trust, customer identification with the company and satisfaction

International Journal of Hospitality Management, 2013
Patricia Martinez
exaly  

Editorial: Customer loyalty

The Journal of Academic Librarianship, 1998
openaire   +1 more source

Online Customer Loyalty

2003
openaire   +1 more source

Customer retailer loyalty in the context of multiple channel strategies

Journal of Retailing, 2004
Joan L Giese
exaly  

An empirical study of the relationship between shopping environment, customer perceived value, satisfaction, and loyalty in the UAE malls context

Journal of Retailing and Consumer Services, 2016
Riyad Eid
exaly