Results 241 to 250 of about 9,375 (261)

When do customers perceive customer centricity? The role of a firm’s and salespeople’s customer orientation

Journal of Personal Selling and Sales Management, 2020
Christian Schmitz, Roland Kassemeier, Sascha Alavi   +2 more
exaly  

Customer orientation, conflict, and innovativeness in Japanese sales departments

Journal of Business Research, 2006
Makoto Matsuo
exaly  

When Should the Customer Really be King? On the Optimum Level of Salesperson Customer Orientation in Sales Encounters

Journal of Marketing, 2011
Christian Homburg, Martin Klarmann
exaly  

Customer orientation and performance: a study of SMEs

Management Decision, 1998
Kwaku Appiah-Adu
exaly  

Proactive customer orientation and its role for creating customer value in global markets

Journal of the Academy of Marketing Science, 2010
Matthew B Myers, Stanley F Slater, Myers Matthew B   +2 more
exaly  

Activating Customer Orientation

2006
openaire   +1 more source

Market orientation and customer satisfaction: Evidence from British machine tool industry

Industrial Marketing Management, 2004
Ashokkumar Ranchhod
exaly  

Walgreens — Customer Orientation

2004
openaire   +1 more source

Developing Customer Orientation

2001
openaire   +1 more source

The effects of incentives and personality on salesperson's customer orientation

Industrial Marketing Management, 2002
exaly