Results 61 to 70 of about 342,984 (304)
A multipath model of salesperson performance in the financial services industry [PDF]
, 2017 Purpose The study looks at how salesperson’s customer orientation (SCO) mediates the impact of a host of organisational, job-related and personality-related factors on salesperson performance. Previous studies that have considered the impact of customer
Edward, M, Sahadev, S, Varghese, J
core +1 more source
Australian Journal of Social Issues, EarlyView.ABSTRACT While Australia's National Disability Insurance Scheme (NDIS) was founded on principles of choice and control, for people with significant mental health challenges (what the NDIS calls ‘psychosocial disability’) these ideals often remain elusive. Support systems continue to be fractured and in the context of ongoing policy reforms, it is vital
Joel Hollier, Jennifer Smith‐Merry
wiley +1 more source
Market Orientation and Innovation Performance: Mediating Effects of Customer Engagement in SMEs
Journal of Economics, Business & Accountancy Ventura, 2020 This study's objective is to develop an innovation performance model based on the role of market orientation and customer engagement. Market-oriented practices through customer engagement will enable companies to achieve innovation performance.
Ni Made Wahyuni, I Made Sara
doaj +1 more source
The Impact of Personal Selling Orientation to Value Creation, Relationship Development, and Customer Satisfaction in Industrial Business [PDF]
, 2018 Industrial marketing is known as business-to-business (B2B) marketing and the process in the field is quite complex. Personal selling is chosen as one of the common type of promotion in industrial marketing.
Halim Secapramana, Laurentia Verina +1 more
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Stakeholder Perspectives on Therapeutic and Safe Building Design in Residential Care
Australian Journal of Social Issues, EarlyView.ABSTRACT Residential care is a form of out‐of‐home care that plays a critical role in supporting vulnerable young people in Australia. However, there is an evidence gap regarding the built environment in this context. This research aimed to explore the perspectives of key stakeholders in residential care in Victoria, Australia, regarding design that ...
Carmen Schroder +3 more
wiley +1 more source
From customer orientation to customer satisfaction: The gap between theory and practice [PDF]
, 2004 The classical quality management theory suggests that different quality improvement practices have a similar positive effect on overall operational efficiency, leading to customer satisfaction.
Chan, LY, Cheng, TCE, Yeung, ACL
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Entrepreneurial Business and Economics ReviewObjective: The article aims to develop and validate a new scale – Customer Engagement Orientation (CENOR) – to measure a firm’s customer engagement orientation and to provide evidence of its impact on firm performance.
Katarzyna Żyminkowska +2 more
doaj +1 more source
Entrepreneurship, Learning Orientation, Market Orientation and Human Resource Efforts in Iran 4-Star and 5-Star Hotels [PDF]
Muṭāli̒āt-i Mudīriyyat-i Gardishgarī, 2016 Customers play an important role in successful organizations. Then, taking into consideration the demands and the needs of customers and also implementing innovation in products and services is so important.
Ali Mohamadi +2 more
doaj +1 more source
Identifying customer expectations is key to evidence based service delivery [PDF]
, 2010 As librarians and information professionals we share a common rationale: to deliver enhanced services for our customers. The importance of this is self-evident - if we don’t have customers we don't have a job. We therefore put our services at peril if we
Booth, A, McKnight, S
core +2 more sources
Production of 3D printed biomodels of the canine brain for veterinary neuroanatomy teaching
Anatomical Sciences Education, EarlyView.Abstract Teaching neuroanatomy presents multiple challenges to both students and teachers, as it is a subject with highly dense content that commonly causes the development of aversion by students, a phenomenon referred to as “neurophobia,” which has been documented in human and veterinary medicine students.
João Victor Barbosa Tenório Fireman +1 more
wiley +1 more source