Results 11 to 20 of about 7,756,475 (199)

Customer perceived value in high growth firms [PDF]

open access: yesCuadernos de Economía, 2018
The past twenty years have seen increased importance attached to high growth firms (HGFs). Despite decades of research, our knowledge of HGFs remains limited.
Suzanne Mawson
doaj   +2 more sources

Conceptualising customer value in a leisure service setting: value is in the eye of the beholder. [PDF]

open access: yes, 2013
Currently there is little research that considers value or value creation from a sport and physical activity context or from the participant’s perspective.
Kearns, PJ
core   +8 more sources

Customer perceived value : reconceptualisation, investigation and measurement [PDF]

open access: yes, 2013
The concept of customer perceived value occupies a prominent position within the strategic agenda of organisations, as firms seek to maximise the value perceived by their customers as arising from their consumption, and to equal or exceed that ...
Bruce, Helen Louise
core   +7 more sources

ROLE OF PERCEIVED VALUE ON CUSTOMER LOYALTY THROUGH OPTIMIZATION OF SERVICE QUALITY AND INNOVATION

open access: yesJurnal Aplikasi Manajemen, 2023
Service providers must pay attention to customer satisfaction in their activities. They must focus on the quality of services provided and the need for innovation to increase customer value.
Husin Husin   +5 more
doaj   +1 more source

Pengaruh Service Quality, Corporate Image dan Perceived Value terhadap Customer Loyalty yang Dimediasi oleh Customer Satisfaction di Rumah Sakit Advent Manado

open access: yesAksara, 2022
Terjadinya pertambahan jumlah rumah sakit dari tahun ke tahun yang pesat mendorong seluruh rumah sakit harus selalu berfokus pada layanan kesehatan yang bermutu.
Shapely Ambalao   +3 more
doaj   +1 more source

How to build trust: Evidence from Thai customers in the latex glove industry [PDF]

open access: yesInnovative Marketing, 2021
This paper examined the impact of product quality, perceived risk, and perceived value on customer trust in the latex glove industry of Thailand. It used a structural equation model (SEM) to analyze the association between two or more variables.
Long Kim   +3 more
doaj   +1 more source

An Analysis of Relationship between Perceived Value, Perceived Quality, Customer satisfaction and Re-purchase Intention in Tehran Department Stores [PDF]

open access: yes‫مدیریت بازرگانی, 2012
Today more than ever customer orientation as the most important competitive advantage has gained an increasing importance. This paper aims to examine the relation between perceived value, perceived quality, customer satisfaction, and re-purchase ...
Bahram Ranjbarian   +3 more
doaj   +1 more source

CUSTOMER PERCEIVED VALUE DAN CUSTOMER TRUST: IDENTIFIKASI KEPUASAN DAN LOYALITAS KONSUMEN GO-CAR

open access: yesJournal of Management and Business Review, 2019
Tujuan penelitian ini adalah untuk mengetahui pengaruh customer perceived value dan customer trust terhadap kepuasan dan loyalitas konsumen. Studi kasus pada mahasiswa Universitas sriwijaya kampus Palembang pengguna Go-car.
Yeri Resika   +2 more
doaj   +1 more source

The effect of service quality, perceived value, and customer trust towards customer loyalty on online transportation Gojek in Surabaya

open access: yesManajemen dan Bisnis, 2021
This study aims to analyze several factors that affect customer loyalty GoRide and GoCar in Surabaya. Several variables such as service quality, perceived value, and customer trust are examined in this study to see their effect on customer loyalty.
Kevin Kevin, Dudi Anandya
doaj   +1 more source

Black Friday rituals, customer perceived value and loyalty among young adult customers in South Africa: A Stimulus-Organism-Response perspective

open access: yesCogent Business & Management, 2020
The study explores the nexus of relationship between Black Friday rituals, customer value and customer loyalty among young adult customers in South Africa.
Tendai Douglas Svotwa   +2 more
doaj   +1 more source

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