Exploring the UK high street retail experience: is the service encounter still valued? [PDF]
Purpose: The relationship between service quality, the service encounter and the retail experience is explored within a changing UK retail environment. Design: Data was gathered from forty customers and twenty staff of an established UK health and ...
Foster, C, Resnick, S, Woodall, T
core +1 more source
Determinants of customer intentions to continue using full-service airlines in Indonesia
This study aims to identify whether the influence of experience quality, price fairness, and sales promotion on continuous usage intention is mediated by customer perceived value, trust, and satisfaction with full-service airlines in Indonesia.
Yasintha Soelasih +2 more
doaj +1 more source
The contribution of perceived firm marketing innovation initiatives to customer perceived value and loyalty: does switching experience really matter? [PDF]
In recent years, perceived firm marketing innovation initiatives (PFMII) are increasingly considered as an important means to ensure customers' continued loyalty.
Chuah, S. H. W. +2 more
core +4 more sources
Impact of Perceived Value on Customer Loyalty
Customers are considered to be the most important aspect of the business. Survival of the business in terms of the profitability and sustainability depends upon its customers. For the Long and profitable survival of the business it is important to create the value for the customer and to cater their needs.
null Shailesh Pandita +1 more
openaire +1 more source
Reviewing and conceptualising customer-perceived value [PDF]
Customer-perceived value is of concern for consumers wishing to make sound purchase choices, for practitioners who are keen to improve their customers’ perceptions of value, and for researchers seeking to clarify the conceptual underpinnings of customer-perceived value and its relationship with other marketing variables.
Connie Chang, Sally Dibb
openaire +1 more source
Tujuan penelitian ini adalah untuk mengetahui Peran Customer Perceived Value Sebagai Mediasi pengaruh Kualitas Layanan Online Terhadap Keputusan Pembelian. Penelitian ini dilakukann di kota Denpasar. Jumlah sampel yang diambil sebanyak 112 orang.
Ni Komang Putri Ratnaningtyas +1 more
doaj +1 more source
Pengaruh Customer Perceived Value Terhadap Customer Satisfaction PT. Xyz [PDF]
Penelitian ini membahas tentang Customer Perceived Value terhadap Customer Satisfaction PT. XYZ. Dalam penelitian ini, Customer Perceived Value diukur melalui dimensi Core Product Value, Service Value dan Relationship Value.
Sucahyo, M. W. (Martinus)
core
A Lightweight Procedural Layer for Hybrid Experimental–Computational Workflows in Materials Science
We unveil a prototype hybrid‐workflow framework that fuses automatedcomputation with hands‐on experiments. Built atop pyiron, a lightweight, parameterized layer translates procedure descriptions into executable manual steps, syncing instrument settings, human interventions, and data capture in real‐time today.
Steffen Brinckmann +8 more
wiley +1 more source
Factors Affecting Behavioural Intentions at Hokben Restaurants in Bekasi City
The purpose of this research is to determine the influence of Food Quality, Physical Environment Quality, Employee Service Quality, on Behavioral Intentions through Customer Perceived Value, and Customer Satisfaction which influences Pricing for HokBen ...
Denny Septa Haryanti +3 more
doaj +1 more source
Pengaruh Customer Value, Perceived Enjoyment dan Online-word-of-mouth terhadap Purchase Decision Wisatawan Lokal ke Bali [PDF]
Penelitian ini bertujuan untuk mengetahui pengaruh customer value, perceived enjoyment dan online word-of-mouth terhadap purchase decision wisatawan lokal ke Bali. Penelitian ini menggunakan metode kuantitatif.
Chandra, M. N. (Megan)
core

