PENGARUH KUALITAS LAYANAN, NILAI PELANGGAN, CUSTOMER RELATIONSHIP MANAGEMENT (CRM) TERHADAP KEPUASAN PELANGGAN DAN LOYALITAS PELANGGAN (STUDI PADA PT. BPR PRIMA MULTI MAKMUR) [PDF]
, 2021 Mochammad Faisal Fadli
openalex +1 more source
Stakeholder Perspectives on Therapeutic and Safe Building Design in Residential Care
Australian Journal of Social Issues, EarlyView.ABSTRACT Residential care is a form of out‐of‐home care that plays a critical role in supporting vulnerable young people in Australia. However, there is an evidence gap regarding the built environment in this context. This research aimed to explore the perspectives of key stakeholders in residential care in Victoria, Australia, regarding design that ...
Carmen Schroder +3 more
wiley +1 more source
The chameleon effect in customer relationship management: Experiments on the spillover effects of mimicry in natural settings of a chain hotel and a chain grocery shop. [PDF]
Front Psychol, 2023 Kulesza W +5 more
europepmc +1 more source
Customer Relationship Management Untuk Pengelolaan Donor Darah [PDF]
, 2014 Palang Merah Indonesia (PMI) Surabaya bergerak di pelayanan donor darah. Oleh karena itu PMI berkaitan erat dengan pelayanan kepada pendonor darah. Karena itu perlu dijaga dan ditingkatkan pelayanan kepada pendonor.
Saputra, M. A. (Matin) +1 more
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Barriers and Enablers for Effective Support Coordination in the National Disability Insurance Scheme
Australian Journal of Social Issues, EarlyView.ABSTRACT Support coordinators act as intermediaries between the National Disability Insurance Scheme (NDIS) and participants, facilitating access to funded supports. To optimise outcomes, they must navigate NDIS complexities, identify services that meet individual needs and engage with diverse stakeholders.
Sharyn McDonald +3 more
wiley +1 more source
Dataset for the electronic customer relationship management based on S-O-R model in electronic commerce. [PDF]
Data Brief, 2022 Khoa BT.
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Australian Journal of Social Issues, EarlyView.ABSTRACT Australian local governments are facing intensifying pressures to respond to worsening visible homelessness. This paper presents one of the first national studies on how local governments are responding to these pressures, and the first since the onset of the post‐pandemic housing crisis.
Andrew Clarke +3 more
wiley +1 more source
Indonesian Interdisciplinary Journal of Sharia EconomicsThis research aims to analyze the implementation of Customer Relationship Management (CRM) at PT. Milenial Agri Nusantara. The company operates in the buying and selling of coffee beans for both domestic and international purposes.
Alwi Rizki, Sujoko Sujoko, Nur Wening
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The Identification and Ranking of Effective Indicators in Assessing Organization Readiness to Accept Social CRM Using FANP [PDF]
International Journal of Management, Accounting and Economics, 2017 For today's organizations, customers have become important resources and communications with them have been considered as valuable assets and investments.
Sajjad Shokohyar +2 more
doaj
Impact of big data analytics on sales performance in pharmaceutical organizations: The role of customer relationship management capabilities. [PDF]
PLoS One, 2021 Shahbaz M +5 more
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