Results 151 to 160 of about 760,581 (338)

Integrating customer relationship management strategies in (B2C) e-commerce environments

, 2003
Creating value and generating a total customer experience(TCE ) is important for E -Commerce in order to attract customers. However, with increasing competition in the marketplace, it is becoming increasingly difficult to retain customers.
Dawson, Liisa, Millard, Nicola, Minocha, Shailey   +2 more
core  

Database Marketing In Travel And Tourism [PDF]

, 1999
An increasing number of organisations are developing customer databases in a bid to get closer to their customers and gain competitive advantage. This report investigates the practice of database marketing among different travel and tourism sectors ...
Alford, Philip
core  

Beyond Kahoot! Reflections and guidelines from a serial gamifying educator on when and how to effectively use games and game elements in anatomical education

Anatomical Sciences Education, EarlyView.
Abstract According to Nietzsche, “In every real [adult], a child is hidden that wants to play.” In everyday life, playfulness and competition can make routine or dull tasks more engaging and can offer educators opportunities to engage a learner in a more entertaining or interactive manner.
Judi Laprade
wiley   +1 more source

Customer relationship management

Review of Professional Management- A Journal of New Delhi Institute of Management, 2019
Alan Fyall, Patrick Legohérel, Isabelle Frochot, Youcheng Wang   +3 more
  +5 more sources

Pengaruh Customer Relationship Management Terhadap Loyalitas Pelanggan Pada PT. Bank Riau Kepri Cabang UTAMA Pekanbaru [PDF]

, 2015
The aim of this research is to analyze the implementation of Customer Relationship Management and customer loyality of PT. Bank Riau Kepri Pekanbaru Main Branch and see its effects.
Andri, S. (Seno), HALIMAH, H. (HALIMAH)
core  

Context‐centric proactive information delivery for Knowledge Work support: Opportunities, challenges, and directions. An Annual Review of Information Science and Technology (ARIST)

Journal of the Association for Information Science and Technology, EarlyView.
Abstract Context‐centric proactive information delivery (PID) is a relatively underexplored domain within recommender systems (RS) aimed at enhancing Knowledge Workers' productivity by proactively providing relevant information during digital tasks.
Mahta Bakhshizadeh, Christian Jilek, Markus Schröder, Heiko Maus, Andreas Dengel   +4 more
wiley   +1 more source

Customer Relationship Management, Customer Satisfaction and Loyalty

, 2015
Aurela Ramaj, Raman Ismaili
openalex   +2 more sources

Customer Relationship Management and Service Quality: a qualitative study [PDF]

, 2015
This study examined customer relationship management effectiveness and Service quality on international customers in a single University in the UK higher education sector.
Nwokah, N.Gladson, Reynolds, Paul Lewis, Wali, Andy Fred, Wright, Len Tiu   +3 more
core  

Developing a critical caste analysis within information science and technology: A research review: An annual review of information science and technology paper

Journal of the Association for Information Science and Technology, EarlyView.
Abstract Caste—an ascriptive social hierarchy in South Asia and its diaspora—is a globalized phenomenon. Recent caste‐based discrimination, particularly in technology companies and anti‐caste efforts to address it, has compelled academia, policy, and the technology industry to better understand contemporary mechanics of caste.
Nayana Kirasur, Britt Paris
wiley   +1 more source

The Impact of the Quality Management System ISO 9000 on Customer Satisfaction of Slovenian Companies [PDF]

Many companies invest great efforts into achieving appropriate organization and through it better quality of products and services. They try to achieve this in a systematic way following the standard ISO 9000.
Franka Piskar
core