Customer relationship management

Results 301 to 310 of about 1,489,919 (372)

Impact of Social Media Usage on Supplier-Customer Relationship Management: Case on Manufacturing and Service SMEs

Yong Dirgiatmo
openalex +2 more sources

The Four‐Pillar Intersectionality Framework: Reframing Sustainable Entrepreneurship as a Transdisciplinary Domain

Business Strategy and the Environment, EarlyView.
ABSTRACT This study offers a comprehensive bibliometric and text‐mining overview of two decades of sustainability‐oriented entrepreneurship research. Drawing on 7563 peer‐reviewed articles from the Web of Science Core Collection, we map the field's evolution, thematic structure, and disciplinary convergence, identifying influential authors, networks ...
Giusy Sica +3 more
wiley +1 more source

Interaction-aware agent-based simulation of customer trajectories in retail stores with transformer architectures. [PDF]

Sci Rep
Horikomi T, Mizuno T.
europepmc +1 more source

The effect of supplier digitalization on customer firm emissions. [PDF]

Sci Rep
Li J, Chen H, Song S, Xu X.
europepmc +1 more source

How Employees' Emotional Labor Promotes Perceived Service Quality: A Dual-Pathway Model. [PDF]

Behav Sci (Basel)
Cheng P, Zhao X.
europepmc +1 more source

The Effects of Service Quality and Customer Relationship Management on Customers' Loyalty at ICTel