Results 101 to 110 of about 13,625,746 (187)

The Effect of Customer Relationship Management on Market Performance: The Mediating Effect Customer Satisfaction

This study tries to examine the effect of customer relationship management in market performance the mediating role of customer satisfaction in case of five-star hotels in Addis Abeba. The finding of the study revealed that customer satisfaction plays a crucial mediating role in the connection between customer relationships and market performance. When
openaire   +2 more sources

The influence of employee mental health on sustainable corporate practices among starred hotels: the roles of marketing performance and stress management. [PDF]

Discov Ment Health
Tutu-Boahene B, Adu IN, Owusu SO, Twumasi E.   +3 more
europepmc   +1 more source

Managing Emotions at Work: A TCCM Systematic Literature Review of Empirical Emotional Labour Research. [PDF]

Psych J
Zhang S, Lee MCC, Loh MY, Carr SC.
europepmc   +1 more source

Applying EASTL ethical constructs in AI-driven CRM: the mediating role of sustainable customer trust in enhancing customer retention in private sector banks. [PDF]

Front Artif Intell
Geetha A, Venkatragavan V.
europepmc   +1 more source

The value management cycle as a sustainable HRM framework: insights from Chinese Huawei's practices of value creation, evaluation, and distribution. [PDF]

Front Psychol
Liang R.
europepmc   +1 more source

Kansei Engineering in the Evolving Service Sector: A Decade of Insights. [PDF]

F1000Res
Hartono M, Parung C.
europepmc   +1 more source

TFP-Net: A temporal-feature-prototypical network for CRM optimization and cold-start mitigation. [PDF]

PLoS One
Li Y, Dong J, Wang R.
europepmc   +1 more source

THE IMPACT OF CUSTOMER RELATIONSHIP MANAGEMENT ON CUSTOMER RETENTION AND BUSINESS PERFORMANCE

International Journal of Scientific Research in Engineering and Management
openaire   +1 more source

The Role of Digital Maturity in Achieving the Quality of E-Services: An Analytical Study at Al-Rafidain Bank - Fallujah Branch. [PDF]

F1000Res
Akram Turki Y, Khawam Mahmood Z.
europepmc   +1 more source

A hybrid feature selection framework for dimensionality-optimized customer churn prediction. [PDF]

Sci Rep
Omar AS, Ogada K, Tole K.
europepmc   +1 more source