Shopping Environment Stimuli and Their Effect on Customer Satisfaction and Purchase Loyalty in Supermarkets. [PDF]
FoodsCarrión-Bósquez N +7 more
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The effect of customer incivility on proactive customer service performance mediated by emotional exhaustion and moderated by proactive personality. [PDF]
Sci RepWang Q, Sun S, Yan Z, Niu Y.
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Linking customer big data analytics to firm performance: evidence from B2B organizations in an emerging market context. [PDF]
Front Artif IntellSoomro YA, Baeshen Y.
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Calibrated, cost-sensitive, explainable ensemble learning for customer churn prediction in retail banking: a leakage-safe pipeline and single-dataset case study. [PDF]
Front Artif IntellKarim F +7 more
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Algorithmic Gamification and Gig Workers' Proactive Service Behaviour: An Attribution Theory Perspective. [PDF]
Behav Sci (Basel)Wu Y, Yan X, Jiao Y.
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Triadic capabilities of sales personnel in power generation enterprises under China's electricity market reform: Generation and evolution mechanisms. [PDF]
PLoS OneKong Q, Lin P, Gu T.
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Enhancing corporate bankruptcy prediction and customer relationship sustainability through CNN-based financial feature transformation. [PDF]
Sci RepShahbazi A +5 more
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The Lahore Journal of BusinessThis study aims to determine how environmental performance and customer satisfaction affect the relationship between environmental management systems and company performance.
Aideed Bashir +3 more
doaj
Rationalizing manifold CSR dimensions-and-aspects towards sustainable business performance of small and medium-sized enterprises: Findings from pre-hoc and post-hoc analysis. [PDF]
PLoS OneZhang G +5 more
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A blockchain-empowered AutoML reputation system for anonymous customer service in SMEs. [PDF]
Front Artif IntellAnnamalai S, Ravi L.
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