Results 301 to 310 of about 36,388 (314)

Study on the Structural Relationship of the Screen Golf Customer’s Perceived Quality, Image, Relationship Orientation, Customer Satisfaction and Relationship Performance

Journal of Korean Association of Physical Education and Sport for Girls and Women, 2015
Ji-Hyoung Chin, Min-Seok Kwak
openaire   +1 more source

Social media technology usage and customer relationship performance: A capabilities-based examination of social CRM

Journal of Business Research, 2014
Kevin J Trainor, Adam Rapp, Raj Agnihotri   +2 more
exaly  

Enhancing business performance of hotels: The role of innovation and customer orientation

International Journal of Hospitality Management, 2013
Andreas Plank
exaly  

When Customers Receive Support From Other Customers: Exploring the Influence of Intercustomer Social Support on Customer Voluntary Performance

Journal of Service Research, 2007
Mark S Rosenbaum
exaly  

Does customer satisfaction increase firm performance? An application of American Customer Satisfaction Index (ACSI)

International Journal of Hospitality Management, 2013
Dae-Young Kim
exaly  

The relationships between regulatory and customer pressure, green organizational responses, and green innovation performance

Journal of Cleaner Production, 2016
Da-Jin Yu
exaly  

The TQM Paradox: Relations among TQM practices, plant performance, and customer satisfaction

Journal of Operations Management, 1998
Thomas Y Choi
exaly  

Effect of Customer-Centric Structure on Long-Term Financial Performance

Marketing Science, 2015
Conor M Henderson, Robert W Palmatier
exaly  

Customer orientation and performance: a study of SMEs

Management Decision, 1998
Kwaku Appiah-Adu
exaly  

Managing networks for customer relationship management performance

2008
openaire   +1 more source