Results 101 to 110 of about 216,506 (347)
Customer retention and churn prediction in the telecommunication industry: a case study on a Danish university. [PDF]
SN Appl Sci, 2023 Saleh S, Saha S.
europepmc +1 more source
Agribusiness, EarlyView.Abstract The Russian invasion of Ukraine in February 2022 had profound consequences for the global economy. As both countries are major commodity exporters, the food value chain was also affected. This study investigates the impact of the invasion on stock prices, profitability and sentiments of agribusinesses along the food supply chain by using an ...
Julia Höhler +2 more
wiley +1 more source
Antecedents to Customer Retention in a Corporate Context
BBR: Brazilian Business Review, 2016 Strategies for relational practice can vary considerably, depending on which constructs are driving customer retention. In this sense, we developed and tested a theoretical model considering the constructs: perceived value, service provider reputation ...
Luciene Eberle +2 more
doaj
The role of a Customer-Oriented Service Culture in influencing Customer Retention in the Hotel Industry. [PDF]
African Journal of Hospitality, Tourism and Leisure, 2017 The purpose of this study was to assess the influence of customer-oriented service culture on customer retention in the Hotel Industry in Rwanda. The study followed a mixed methods design comprising of descriptive, comparative and correlation research ...
Weru Joshua Ngacha +1 more
doaj
A Structural Equation Model of Customer Relationship Management Factors Affecting Customer Retention of Long-Stay Travelers in the Thai Tourism Industry [PDF]
, 2014 K. Tawinunt +2 more
openalex +1 more source
Agribusiness, EarlyView.Abstract World markets for quality differentiated agri‐food products are highly competitive, presenting significant challenges for firms aiming to compete effectively. Government agencies and business organizations often implement various export promotion policies to address these challenges.
Nicolás Depetris‐Chauvin +1 more
wiley +1 more source
Customer retention through service quality and satisfaction: using hybrid SEM-neural network analysis approach. [PDF]
Heliyon, 2022 Salamah AA +7 more
europepmc +1 more source
Agribusiness, EarlyView.ABSTRACT This study aims to explore the influence of Wine Tourism (WT) on the Sustainable Performance (SP) of wineries in Spain. It particularly investigates how Corporate Social Legitimacy (CSL) and Green Innovation (GI) may act as intermediary factors in this relationship.
Javier Martínez‐Falcó +3 more
wiley +1 more source
MARKETING STRATEGY RELATIONSHIP AND SERVICE QUALITY TO CUSTOMER SATISFACTION AT AUTO 2000 IN BANDUNG (WEST JAVA) [PDF]
The background of this study was customer relationship marketing and service quality of customer Auto 2000 in Bandung (West Java) have accepted that customer retention is even more profitable than customer attraction and we can observe the interest of ...
Achmad Hidayat Sutawidjaya
core
Adoption of CRM: cross-cultural impact, a literature review [PDF]
, 2004 In a competitive world there is a need for companies to maximise all their resources. One of the resources that is often overlooked is that of existing customer base.
Ali, M, Alshawi, S
core