Results 141 to 150 of about 214,916 (304)
Data-Driven Retention Marketing Development Strategy in Telecom Enterprise
Dianxin kexue, 2015 As the new market shrink，some new product market become even to zero，the marketing strategy goal transfer from acquisition to customer retention in the telecom enterprise.Because of the gap between the retention marketing goal and the marketing reality ...
Chenxi Qi, Yiming Yu
doaj +2 more sources
Optimizing Web Sites for Customer Retention
, 2005 With customer relationship management (CRM) companies move away from a mainly product-centered view to a customer-centered view. Resulting from this change, the effective management of how to keep contact with customers throughout different channels is one of the key success factors in today's business world.
openaire +3 more sources
American Journal of Community Psychology, EarlyView.Abstract The provision of residential and community‐based services for individuals with serious mental illness (SMI) has become increasingly important following the deinstitutionalization movement. Much of the existing research on supportive housing focuses on housing outcomes rather than exploring how the program helps its residents thrive in the ...
Kenna E. Dickard, Greg Townley
wiley +1 more source
American Journal of Community Psychology, EarlyView.Abstract This study analyzes a participatory project to develop peer support services for people with serious mental illnesses (SMIs) in China. Drawing on interviews with psychiatrists, social workers, service users, and a family caregiver, it examines the conditions, challenges, facilitators, and outcomes of participation in a paternalistic context ...
Zhiying Ma +6 more
wiley +1 more source
American Journal of Community Psychology, EarlyView.Abstract Although peer support is central to the social model approach emphasized in sober living houses (SLHs), no longitudinal studies have examined helping among SLH residents. This longitudinal study examined benefits of helping in three contexts among SLH residents. Data were from 205 participants entering 28 SLHs across 2021–2023. Interviews were
Sarah E. Zemore +4 more
wiley +1 more source
Customer Relationship Management (CRM) Analysis in Customer Retention
Dinasti International Journal of Education Management And Social ScienceThe purpose of this study is to analyze Customer Relationship Management (CRM) in customer retention. This research approach collects data through a literature study, which involves reading literature from various sources including books, reports, articles, and journals through qualitative and deductive approaches.
Rudy Haryanto +4 more
openaire +1 more source
Do Better Customers Utilize Electronic Distribution Channels: The Case of PC Banking [PDF]
Firms are increasingly implementing electronic distribution strategies to augment existing physical infrastructure for product and service delivery.
Frances X. Frei, Lorin M. Hitt
core
American Journal of Community Psychology, EarlyView.Abstract Substance use, specifically opioid and methamphetamine use, is of increasing concern among American Indian (AI) populations in the Great Plains. This community‐driven participatory study investigated the impacts of substance use and community‐defined needs in treating addiction.
Brynn Luger +8 more
wiley +1 more source
The Economics of Discrimination: Evidence from Basketball [PDF]
This Chapter reviews evidence on discrimination in basketball, primarily examining studies on race but with some discussion of gender as well. I focus on discrimination in pay, hiring, and retention against black NBA players and coaches and pay ...
Kahn, Lawrence M.
core
Australian Journal of Social Issues, EarlyView.ABSTRACT Over the last three decades, overseas researchers have utilised administrative data to identify distinct patterns in shelter use. In Australia, the use of administrative data to understand service utilisation patterns among people ‘at risk’ of homelessness and experiencing homelessness is limited.
Godwin Kavaarpuo +2 more
wiley +1 more source